The Metropolitan Hotel Calabar

Terrible experience – not worth the money I had a thoroughly disappointing stay at this hotel. From the moment I arrived, it was clear this was not going to live up to expectations. The hotel had a persistent unpleasant smell—not just in the room but throughout common areas like the lobby. The room itself was extremely worn out and tired-looking. I was initially given the wrong room, which was only corrected after I complained. There were frequent power outages during my stay, often leaving me in complete darkness for several minutes before the generator kicked in. On two occasions, I was given visibly dirty towels, which had to be replaced. The bathroom was poorly stocked with the cheapest quality toilet paper, and the shower pressure was so weak it was barely functional. Most concerning, I experienced constant itching after lying in the bed, which raised questions about cleanliness and hygiene. For over £500 for a 3-night stay, this was absolutely not value for money. I was relieved to leave and would not recommend this hotel under any circumstances.

Relatively good enough quality by Calabar standards. However, pillows were too hard and oversized - making them unfit-for-purpose. Had a couple of facility management challenges in the bathroom - loss of water an undersized toilet seat with a seat cover collapsing on me, and loss of running hot water overnight. Breakfast menu is in need of enhancement in order to appeal to a diverse guest population. The pool bar area is in dire need of a major upgrade. Evidence of neglect around the hotel. But overall, when compared to certain other hotels in Calabar - it is still the hotel to be at.