Quality Inn Calera I-65 Exit 231

Entrance to room from outside

The staff was not available upon arrival or other times as needed. The breakfast did not have regular coffee or any allergen-free options. The door to our room had been damaged and was very difficult to open.

Friendly staff. Room was clean but shore was not functional and hot water luke warm

As a business owner of a self operating landscaping company, I have learned to recognize and appreciate quality customer service when I see it and ASHLEY, at the quality inn in Calera is the definition of Just that. I stopped by possibilities of having to rent a room due to issues with my vehicle. I know my phone is about to die as quick as I could ask to borrow a charger. She had already had one ready for me. She allowed me to let my phone charge, provide me a couple tools needed to check out the vehicle and lo and behold. I was on my way in less than 20 minutes. I really really appreciate Ashley taking the time to help me when she did not have to. After working a Longer shift than usual at my primary job I was tired and frustrated and she was able to shed a little light on the situation if you ever come across this Ashley, thank you so much and I saw all the kids… God did too! Robert N North Star Scapes LLC.

I reserved a non-smoking room well in advance… got there to check in, and the only thing they had was a smoking room. This room was absolutely disgusting, was dirty, smelled bad of course, and the lady at the front counter couldn't give two craps about it. I couldn't get the air system to work properly and the ceiling fan didn't work ...so I spent the night in a nasty smelling room with no air circulation.

What i like about my stay was a warm breakfast and close to shopping mall