دايز إن باي ويندام كالغاري ساوث

All staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊

Homeless person/drug addict in the lobby warming up and smoking crack upon my arrival on Tuesday night (yes, it was a very cold evening -30 or so). Check in was smooth, lady was nice enough and I went to my room (Room 111 on the "first" floor). I left the room shortly thereafter, but exited right instead of left and exited what I thought was the rear stairwell and when I realized my mistake, the door shut behind me to the stairwell. Their was no doorknob for re-entry. I exited the stairs outside to a 2nd floor rooftop area that was locked and gated all around. There was a door labelled "lobby entrance" but it was locked and chained (and had a dead pigeon laying there). I pounded on the door for a while, but no body answered. I called the hotel number (that is listed on google maps AND when you google the hotel itself, and it was out of service (403) 879-1895. I was only in a t-shirt and was starting to get concerned. I decided to scale the 8 foot fence and dropped down to the McDonalds' drive through area to the east and walked back to the lobby. I cut my hand badly on the top of the fence and reported the entire incident to the check-in lady. She was apologetic and then we found out that the First Aid kit was out of bandages. Fortunately, I had some bandages in my room. The bedding was thin for such a cold week, and I needed some extra sheets (which I found in the dresser). The next two nights when I arrived back, my keycard wouldn't work, necessitating another long trip back down the stairs to get the card re-charged. No biggie, but an inconvenience. The Buckle Lounge was quiet, but the host was good and the food was excellent. My recommendations going forward: 1. Signage on the "first" floor exit should clearly communicate that no-entry is possible when taking the stairs (the opposite side flight of stairs DID have this signage, as I discovered later). 2. The exit to the rooftop area should NOT be locked, in the event of a fire, we'd all be trapped on the rooftop! 3. Update the First Aid kit immediately, and regularly going forward. The rating for this hotel is a 3 star, I think that is generous, its a bit tired, the room was basic, but clean. The bed was comfortable and had lots of pillows that were great.

The breakfast could be more better no fries were there except whole an apple. I would prefer to have more fruits that is ready to eat