Langdon Hall Country House Hotel & Spa

Can’t say enough good things about Langdon Hall! Beautiful room with turn down service, beautiful property with so many things to do. Every encounter I had with staff was incredible, shoutout to Angel for bringing us blankets while we were by the fire! Ate at both the main dining room and Wilk’s and was impressed by the fast service, great servers and incredible food. Spa was beautiful, clean and my massage therapist Julie was great! Can’t wait to return.

Beautiful place

A sincere disappointment for a getaway with my wife and I. My wife put the review on google, hoping for a response to such a disappointing experience literally from the moment we got there. Waiting for our bags to be placed in our room....almost an hour...not even fully booked. We have stayed at the property a number of times. We enjoy staying overnight and look forward to our breakfast. This experience has left a very sour taste in our mouths and we are struggling to understand how a property as renown as yours, a Relais and Chateaux, no less, has fallen to the point of sub standard. To begin, upon arrival, there was no bellhop outside, no one outside of the property to help us or more importantly, to greet us. It all starts at the reception and this vital piece was nowhere to be found. The check in was fine again, but not re-fined. It felt very subpar and almost casual. While we declined needing a refresher on the property no one showed us the exact way to our room, making us head in the wrong direction. We decided to walk around the property while we waited for our things to arrive in our room. 45 minutes later we went to our room. Our belongings were nowhere to be found. We called reception and they apologized for the “mix up” and said our things would be arriving. Still waiting for a solid 10 minutes, we had to call again. Our things did arrive but as you can tell, it’s unacceptable. How can a 5 star property be so careless? We decided to have a drink at the Wilks bar. We were seated and there were maybe three other couples there. Our server, while friendly, was totally clueless. We asked about the cost of, say, a rail drink, and she said it was about the same as one of the signature cocktails. With that being the case, we decided on one cocktail and one rail drink. We sipped and were then ignored. Literally. Every person in the bar was ignored. We finally got our bill and to our surprise, the rail drink cost half the price of a cocktail. So, had we been given the right information, we would have had two drinks each for the cost of two. We did pass by the restaurant to see our server working there as well. No wonder she was nowhere to be found!! She was working two rooms at once? Shameful. How can the service be wonderful in this instance? It simply can’t be. Our highlight included a lovely young woman who does the turn down service and the exceptional servers (also women) at breakfast. They attended to every need and were highly skilled and professional. We have already written to you about dress code and as a private business we are completely DUMBFOUNDED as to why you do not uphold this policy. It is abhorrent to see people eat with baseball caps, sweatsuits and gym attire in your dining rooms. Many other places insist on proper attire and by allowing the masses to do as they please you have truly set a low bar for your property. We doubt we will be back anytime soon. Truly, we did not feel our time and money was well spent at Langdon Hal

My son and I were able to experience Langdon Hall’s Maple Harvest recently and it was wonderful! We had a delicious lunch in the Main Dining Room and met Jeremy, the head groundskeeper, after lunch. Jeremy walked us over to the maple sugaring station where we discovered that attempts to harvest sap from the black walnut trees on the property were successful this year. We had known this was a goal from our visit last year but the colder winter made the dream of collecting this sap real. With Renard, the ‘mad scientist’, we tasted maple and black walnut sap (they are different from each other in subtle but significant ways) and maple and black walnut syrup. The synergistic relationship between the kitchen and the grounds was on full display as we talked about how the black walnut syrup could be used (black walnuts candied in black walnut syrup - delicious!; black walnut syrup in whisky cocktails - please have some on board at Christmas!). Walking through the greenhouses was another experience that illuminated the connection between the grounds and the kitchen. It is no accident that food is so delicious at LH. The creativity of Jason B., his chefs and the groundskeepers takes dining to another level. Our last stop was with Cody who taught us how to make maple bouchons, using science to explain how bouchons are made. There were, of course, candied walnuts to try and a delicious cold-brewed black walnut coffee to fortify us before our return trip to the GTA. All in all, a not-to-be-missed experience. Kudos to LH for such a wonderful day!

The hotel, rooms and staff were magnificent. I spend a lot of time in hotels and this was really fantastic. The highlight was the size and configuration of the suite, but most importantly having a log fire with all the wood, firelighters etc provided. It was fun. The staff were excellent, the only area for improvement was the main restaurant. The bar was fabulous and fun, we dined there the first night, however the formal dining room on the second was incredibly disappointing. The food lacked flavour and texture, it was made for instagram rather then the diner. When feedback was requested and given, they seemed offended and unhelpful. This being said, we will definitely return, just hang out in the room and at the bar.

Food and accommodations were superlative. Service by staff who love their jobs. Little missteps that were easily sorted. Thoughtful consideration for celiacs. Loved the valet and porter service. And the consideration for our dogs. They had an amazing time. It was an wonderful Christmas experience.