Premier Inn Falkirk Central

If all you need is a quiet room, comfortable bed and a toilet, the Premier Inn at Falkirk Central might meet your needs. Decor is tired and the bathroom was in desperate need of a remodel. First room we were offered smelled musty. Smallest TV I've seen in a hotel in years. Internet signal intermittent at best. Breakfast was disappointing. Staff were friendly and sympathetic, but could only do so much.

a great expieriance staff were great,helpfull and friendly ,rooms were comfortable and clean beds super comfort better than my own bed, the only minnor issue could do with an extra chair in the rooms and a bit of road niose when windows open but would still go back when were in the area.

Air Con terrible. No restaurant No Bar No coffee machine at breakfast Breakfast - 40 minute wait for 2 poached eggs that came swimming it at least 1/2 pint of water! 6 guests - 3 rooms and we where all very disappointed!! We rang ahead from ferry to ensure restaurant was opened to be lied to!!! Stay away - we will never return and to be honest as frequent Premier Inn guests both for pleasure and business we have started using different hotels and highly doubt we will return. Made a complaint to customer services and they said they are sorry that breakfast wasn't to our standard!!! What about the lies told that you had a restaurant and bar for them to be closed for the full duration (4 nights) in the hotel!!!! What a waste of money!! But the reception staff where fantastic, very helpful and very pleasant!! And told us that the kitchen and bar area was an ongoing issue!!!!! So just confirmed the lies again!!!!!!!!!

Great place to stay, lovely staff member checked us in and helped us with a few things. They had staffing issues when we were there to do with the attached pub which ended up only being open for breakfast so our refund for dinner was quickly dealt with. Lovely big, nice and clean and no issues. Would recommend

Room could be done with an update. Very disappointed about the lack of restaurant availability in the evening, only told the day before I traveled. Went to a sister hotel but not ideal as had to pay for taxi's so made trip more expensive than I hoped for. Had to move room on last day as a bee or wasp got in and they couldn't get it. Unfortunately fire alarm went off round 5.30am, it was very scary had my young niece with me so had to keep her calm. I think staff need a bit more training in how to deal with unexpected things like this.

It’s a good location for what we wanted, a full on city break, booked based on this and after a full on day would have liked to have food and drink but restaurant was closed due to staffing and had been for some weeks, not notified beforehand, phoned customer relations who were useless as I expect some reimbursement as what advertised was not available. Hotel Staff very helpful, this hotel is very tired and needs an upgrade, carpets grubby, curtains hanging off rail, net curtain was filthy - plus being bed was comfy - pull your socks up Premier Inn - wouldn’t stay here again and from my experience with “customer relations” very unlikely would stay with P. I. again