Motel Bo (Camrose)

Stay was excellent, staff was nice and room was very clean.

It’s old but it was clean and quiet. We felt safe and the room was mostly redone and very clean. Staff was very nice and accommodating to our random travel schedule. Would stay again for that great price!

Hair still in the shower from the last guest My room key also opened another guests door which I thought was my room by accident as well as my own room.

I booked a family room for me and my four children. When we arrived to check-in (at 4:30pm), no one was there and there was a sign with a number to call saying staff was on break until 7pm. Although I tried to call it as well as another number, no one responded until 5:30pm. They said we could meet at 6:20pm. We came back then and no one was there. We weren't able to get checked in until almost 7:00pm. The only thing the offered as compensation was a later check out time which was useless to us because we had to be somewhere at 8am. When we did get checked in, the room was not stocked for us. They did not have the extra bedding to go with the sofa bed ready for us, they actually said they might not have any since they were fully booked until I said "So I need to go buy my own?!" There was not even extra toilet paper in the room. The bathroom door was dirty. The deadbolt did not work and the other safety latch was completely broken. The only reason we stayed instead of leaving immediately was because there were no other vacancies in Camrose likely because of the dance festival my girls were participating in the next day and it was a 2.5 hour drive back to our home. I would never recommend this place!

When I confirmed in writing that we were grateful the dogs were going to stay free due to lack of advertised electronic amenities the response was “looking forward to seeing you”. When we got there only one of the 2 dogs were free. Excuse? Other guests were only getting one free. Not my problem. When we asked for extra pillows there weren’t any. When I mentioned the freezerin the fridge had something gross looking in it was told she’d have to ask husband to look. Turned out to just be mushy brown paper towel but it couldn’t be cleaned without defrosting the whole fridge and we already had meat and fruit and veg in there so wanted it on Then there were chips in the tub badly covered with mismatched paint and 3 or 4 bugs (the ones with lots of legs and antenna) also mould around the ceiling above the tub, cracked tub surround. asked for queen bed and when we got there were told there was only a double and only one bed in the room. She showed us the room said it was actually the best bed they had and told us we’d fit. The tub also had some strange things glued on it which may have been intended to hold soap or shampoo bottles in another life but were just bits of metal. There was some kind of ibright yellow tube thing on the bathroom wall with one toilet role in that it. I think there were about 12 spaces. Perhaps to try to match the bright orange walls but ther was no place to hang towels. The laminate flooring was good

Overpriced for what is provided. No wifi as it was broken, which wouldn’t be a huge deal, but the room tv’s aren’t via cable, so to watch tv I would have needed to hotspot off my phone. My room as well as many on the upper level used a cheap padlock to lock them when you leave the room. Looked like someone had forced the door open as the jamb was recently repaired. Room was clean. No onsite coffee or pop machine.