Zafiro Alzinar Mar Adults Only - Refurbished 2025

The hotel has just been refurbished. Awesome. We took the bait from the promotional images. Turned up and there was hardly anyone at the hotel. Got into our swim-up room and went to the pool bar for food around 11am. Immediately greeted by a woman from Oldham in a grey cardie, smoking and clearly drunk. "You're our neighbours," she said. "He's doing my head in," she said, nodding at her husband and staggering along. Great. Smoking, drunk, and noisy. We asked to move rooms but they didn’t have any other similar rooms ready. We were downgraded, and the room was just OK. No aircon — apparently, the aircon was only in the staffed areas of the dining room and the bar. We only got aircon on our last day after I complained for the third time. There appeared to be more staff than guests, and they were all clearly just waiting for us to finish dinner so they could grab their own food from the buffet. Broken leaking toilets, broken wooden footpaths, cold buffet food (we both had dodgy tummies the entire holiday), no entertainment at all apart from a coin-operated pool table — and no one had Euros or change available. One day the pool was freezing cold, the next nice and warm. Then cold again. A poor German woman tried to cajole a dozen people or so into doing yoga and water exercises to loud music (“work hard, play hard” on repeat for 30 minutes). Thunderstorms and rain for 3 days of our holiday. Got bitten six times by mossies. Nothing at all nearby the hotel, so you couldn’t even pop out locally and get nicer food. Hammering, drilling, construction work, mowing — all while we were at the pool. Honestly, it felt like it was run by staff for the benefit of staff, and that guests were an inconvenience. We hated this holiday and wasted £3k on it. Felt like a 12-day visit to a prison, to be honest. I cannot think of single positive thing to say about this hotel.

Super nice hotel, with a lot of space and friendly staff. The location is great, not as busy as Alcudia and very close to the famous Muro beach where there are many nice beach restaurants and the sea is wonderful. The food (breakfast & dinner) held a high quality and we enjoyed it. The hotel has just been renovated, very nicely done in warm colors. There is big parking at the hotel, which is really great. We can truely recommend this hotel.

Nous avons passé un excellent séjour au sein de cet hôtel récemment rénové. Le calme est très appréciable, ainsi que la propreté des lieux. L’hôtel est très bien situé, à proximité de la plage et des commerces. Tout le personnel est très serviable et souriant. Nous avons séjourné en « all inclusive » et nous avons apprécié les nombreuses boissons proposées ainsi que le choix à la carte lors du déjeuner. Le petit déjeuner ainsi le dîner au buffet est très diversifié. Les chambres sont spacieuses et la literie est de qualité. Nous recommandons sans hésiter cet hôtel.

Hemos estado alojados 4 días, y la verdad un hotel perfecto, habitaciones muy cómodas, restaurante e instalaciones muy limpias, la reforma que han hecho lo hace especial, muy bonito ,con encanto, los camareros de 10 ,super atentos y simpáticos, en el restaurante lo mismo , te hacen sentir como en casa, notas esa calidad / precio que pagas... en fin volveremos.

I stayed here for a week from 8th thru 15th October on an all inclusive basis. I see know from my experience that the same complaints have been made about this hotel all year long. Bad attitude of staff, especially at the bar Repetition in the food provided at all meals. Note to chef. Chips are not the only types of potato. Show Cooking as advertised consists of a miserable chef cooking fish and chicken on a grill. Having to use the room door card every time I wanted a drink at the single bar on the premises. No poolside drink service. Entertainment only on 3 nights a week. Music an a very short loop the only other music plays all over the hotel. Cmon.

We have just returned from what was my and July husband’s first Jet2 holiday package - an all-inclusive 7-night stay for four adults at Zafiro Alzinar Mar in Mallorca. When I booked the holiday, I paid extra to have 2 Junior Suite rooms with a pool view but when we arrived we found that our pool view amounted to the most distant rooms with a minimum spot of blue through trees and no pool view at all. I messaged the Jet2 team and had a phone call two days later asking if we had been offered new rooms. We hadn’t and they then offered us to change rooms but, having been in the resort for two nights we didn’t want the upheaval. I was still disappointed having paid extra for those rooms and especially after I found the hotel to be two thirds empty so there were way more than enough of those rooms available in the first place. The Junior Suite rooms are lovely and spacious and the air con was much needed even in October - we were lucky enough to have temperatures ranging from 23 to 32 during our stay. I am so sorry to say that my displeasure did not end there. From the third day the all-inclusive buffet was discontinued over the lunch period and we were advised we had to order from the limited snack menu only for lunchtimes. This was particularly difficult for me as I am dairy intolerant and the options were very few. There was very little fruit (what was there was browning from the start of the week) and not much for me to choose from apart from nachos with no cheese. We paid for all inclusive which was sold to us as including a buffet breakfast, lunch and dinner. This brings me to the next problem. We were all extremely disappointed in general with the buffet offerings after the first couple of days. The fruit dwindled, the selection of options became very samey so that we knew almost exactly what would be on offer each day - and even if we went in at the very start of the buffet slot, meats and vegetables were largely lukewarm at best. All of the meals have been two star at most if I am being VERY generous. We were ‘sold’ show cooking and location-themed offerings and were given none to speak of. A chef cooked grey chicken or beef steaks and/or fish every day on a griddle??? I would expect more from a school canteen to be perfectly frank. We took to wandering down to the beach to eat at least a lunch from the many offerings but, considering we had paid all-inclusive, this seemed a step too far, financially. We saved hard for this holiday. Entertainment - when it was there - was good enough but with only three acts over seven nights and nothing in between, the remaining nights were lacklustre. The background music played on repeat and there was never any music by the pool despite the reviews stating that earlier in the season there had at the very least been music. We had taken a few travel games and we sat and drank our all inclusive cocktails and had a chat and a giggle but more entertainment would have been welcomed. The poolside en