V'Luna Hotel - Managed by THM

كان فندق في لونا بلا شك إقامتي المفضلة حتى الآن في جنوب شرق آسيا. الغرف نظيفة للغاية، والحمامات حديثة ومرتبة، ومكيف الهواء قوي، وهو ما أنقذني في حرارة كان ثو. كل شيء كان مريحًا ومُعتنى به جيدًا. أنصح به بشدة إذا كنت تمر بالمنطقة.

جيد جدًا، جيد جدًا، أنظف من المتوسط

I had a good stay at V Luna Hotel in Can Tho. The room was clean and everything was well maintained. The only downside is that the entire exterior wall is made of floor-to-ceiling glass, and the sun heats up the room extremely bad. Without the air conditioning running non-stop, the temperature becomes almost unbearable. If you’re sensitive to heat, keep this in mind. Other than that, everything was fine.

i booked 3 nights to enjoy my stay in Can Tho. I informed the hotel that my arrival will be late and hope that they still keep my room. the hotel assured me that my room is secure irrespective of the time of check-in. this gives me a peace of mind as I don't have to rush to check-in. the delay was caused by the flight i took via VietJet. so now i know which is the more reliable airline to travel to Vietnam. such a high percentage of delay. my airport transfer was also affected but i was relieved that the hotel staff greeted me with patience and professionalism. i was happy although i was extremely tired.the room was clean, smoke free and spacious. brightly lit and all the basic necessities i needed are there. on the 2nd day, my request to clean the room was done accordingly and all the required items were refilled but of course some items are chargeable but it is still worth the money spent. i have the most peaceful rest for the three nights and i did a blunder when i left my room key when i went out to collect some stuff at the counter. the reception immediately helped me with the second key and i back to my room in no time. the lift was clean and all corners are brightly lit..so i felt so safe and comfortable. i checked out early on day 3 and notified the reception what i used and paid for it.. i forgotten that i ate some instant noodles and was contacted by the hotel later for the amount to be paid.. such an embarrassing moment. i apologized to the hotel and got help to transfer the amount for the noodles. this is the kind of service which i am looking for in a hotel. i felt happy and definitely will come back next year. on one of the days, a tour of ********* travellers checked in and the reception managed it with so tact and good manners. deserve a praise from me. i could not find any reason to complaint about the hotel but i have a thousand of reasons to compliment the hotel and recommend to all my friends. see you again in 2026.

There is nothing much, but I need to have someone to coordinate properly because I tried to cancel but I got no response from thr hotel.

Had a great stay at V’Luna ! Rooms are clean and spacious, and staff is very helpful.