هوتل كاناندايجوا، تابيستري كوليكشن باي هيلتون

We picked the hotel for its location, it overlooks the lake and has great views. The room is decent. They could have a better ventilation, as it gets pretty suffocated especially when the windows are closed. Breakfast service was very slow. There were only two people managing a full house. Gym is decent. The hotel staff is friendly. Food is decent. They could do better with the complimentary coffee they provide in the lobby in mornings.

Hotel was a great value for the money. Clean, large rooms, good bar and restaurant. Food was great too with friendly and very courteous staff.

This property is situated nicely on Canandaigua Lake, however it was a major disappointment regarding many basic expectations of any hotel brand property, especially a Tapestry Collection property. The Basics. Our guest room lacked several basic furniture items including: bed side lamps, end tables near couch, a luggage rack, an ironing board, a desk, a dresser in the bedroom, an extra blanket and a microwave. There was just one overhead lamp in the living space. There was not a single shelf in the bathroom. Decor. The room decor that did exist was conflicting in style, placement and size. The best way to describe it - Haphazard with no forethought. The room is laid out in a way that doesn't make sense and there is so much empty space. It feels unfinished and/or like a incomplete renovation. Service. I mentioned a few of the mentioned basic shortcomings to the front desk staff and the response was a bewildered look and the statement “I’ll have engineering look into it.” Never heard a word back. Digital Key is only partly operational. Food: Inattentive restaurant service. It took 45 minutes to get a hamburger at an off-peak time. No complimentary decaf coffee was available at the tiny pantry coffee stand. The brunch menu does not state so but the breakfast sausage patties are chicken (and tasted awful). Cleanliness. We like pets but not their hair picked up from on our clothing placed on the couch. Summing it up… I have to imagine that Motel 6 and Super 8 are more traveler friendly. Note to Property Owners: Nice lake views and lovely public spaces don’t get you off the hook to provide the in-room basics. You have your work cut out for you.

My husband and I thoroughly enjoyed our stay at the Tapestry! Our experience began with a warm welcome from Tara at the front desk. Our room overlooking the lake was spacious, well-appointed, and incredibly clean! We decided to eat at the restaurant, it was good, and we enjoyed our view of the lake.

Our room was very large and spacious. The bed was very comfortable. We enjoyed drinks and appetizers at the bar. All in all a very favorable experience.

Hotel was in a great location. Our room was clean, comfortable and updated. We appreciated the upgrade to a room with a view of the lake.