Fusion Resorts

Giving it a 1 star because there's no option to give a zero. We pre booked the resort (30 days in advance). When we arrived at night, after the 15 hour tiresome journey , the person at reception straight away asked us to come later because time is over for check in. He didn't even ask if we had a booking, or a welcome or any gesture of hospitality and was just looking at his phone watching reels. The resort has no lift. After a while of discussion, we were taken to our assigned room. On the way to room , there was a stink of poop all the way as they have washroom doors open and not cleaned. Somehow we reached the room and saw that the room was unprepared for guests. The bedsheets were soiled, the washroom was stinking and in bad shape, there were no toiletries, AC was not working, phone not working, etc. We couldn't even stand there because of the condition of room. We requested to clean the rooms and fix all the things. It took us 2 hours, we waited and then we used the room. The toiletries that were given were expired.There were not doormats, no towels placed. Whatever we needed we had to go through so much pain, delay in requesting for basic things like towels, tissues. If the booking was refundable and we had other options available instantly, we would have certainly cancelled this booking. To normalise the situation, there was an executive named Ram who helped as much he could to make things better. However, he couldn't do much. The owner Imran is a fraudster, we called him before coming and even after we faced this situation, he politely denied and said he will visit us, but he didn't even see us in our 3 day stay, even once. There were only two food options: Puri sabzi for veg, and omlette for non veg in breakfast. They charged whopping amount and provided with a worst experience in return.

Great location near to sinquerim beach and aguada fort excellent behaviour by staff and owner service was nice and fast

AC ineffectiveness made our afternoon and night disaster. Not expected from hotel at the peak of season. Water tank empty in the morning which stuck me in the bathroom for half an hour waiting for tap water to come.

if you are a explorer than you can stay at this but if u want to stay for whole than i will suggest you to see another place because it's not that much good

Rooms are very poor with dirty linen & door mats. In room amenities like intercom,tv, ac doesn't work or trouble some. no proper house keeping. Even staffs is not customer friendly.

Мы сейчас в этом отеле. Сегодня 11.01.2025. отвратительный отель. Да это не отель. Мы там одни , а обслуживания ноль. Мы не привередливые, знаем, куда ехали, но такого отеля не видели ещё на Гоа, хотя не первый раз. Мы уходим утром и приходим вечером. Но все равно, не надо в этот отель ехать. Это не отель. Читали отзывы, фото, поверили, что хороший. Нет. Не портите отпуск, хотя нам это не испортило, мы ехали за природой, колоритом. Любим Гоа, не смотря ни на что. Не понимаю, почему этот отель предлагают операторы.