Premier Inn Cannock (Orbital)

Turned up and Katie was on reception - what a wonderful lovely person she is. We had some problems and she was able to help us out with our large party of 20. She is a credit to your staff. Many thanks Katie.

Have been coming here for the last 15-20 years from Ireland. Always find the staff very welcoming, and very friendly but in a professional manner. Rooms are always spotlessly clean and the beds are super comfortable. A big shout out to Carol, Nina and Jade who always make us feel very welcome! I would say though the bathrooms are starting to look a bit old and shabby and a refurb wouldn't go a miss.

Standard size room, all looking somewhat tired… decor, furniture and fittings, bathroom to carpet in room complete with staining! Air conditioning noisy as was the bathroom fan and requiring clean. Staff friendly and helpful and appreciate they are working with facilities that need refurbishment. Brewers fayre for meal and refreshment after long drive… unless booked, seating is in pub side! Dirty sticky tables and seating, completely getting order wrong just rounded up to a less than satisfactory stay.

Stayed here overnight with family, staff were fabulous, rooms were lovely and clean, will definitely be back, good management, tea and coffee readily available **************************************^*************************

What can I say this hotel was amazing the staff were outstanding all of them the manager was so helpful just goes to show when you have a fantastic manager how your staff follow and are also outstanding , we came to stay with family and friends as my daughter was up to do a world title kickboxing bout , which she won 💪 the staff were so helpful nothing was too much they were friendly chatty and anything we needed they done for us , beds were comfy rooms were clean , even the staff in the brewers fayre were brilliant patient with us whilst celebrating my daughters win , will 100% be returning to this hotel without a doubt , thank you all

Would never stay here again. The room was absolutely filthy dirty smelt of cigarettes. The bed linen smelled of sweaty heads when I used the pillow. Don’t think it had been washed from previous guest. Carpet filthy all frayed. The sink was blocked in the bathroom. Just a really unhygienic dirty room. The lady at reception was nice when we checked in. The breakfast was freezing cold bacon turned up 10 minutes later I was served on a normal sized plate my wife on a tea plate. Service was very poor!