Anastasia____
February 25, 2025
Having read many positive reviews (now I doubt that they are real) I chose this hotel for a week, but on the 2nd day after cleaning the room I discovered that some money was missing from the suitcase. There is no safe in the rooms, cash and jewelry were hidden in the second bottom of the suitcase. As a result, the second day of vacation and minus $ 400 and 2000 zar. The manager Denicke refused to resolve the issue and refused to return the money for accommodation. I had to stay in this disgusting place until the end of the vacation, risking the rest of my things. The police explained to her that this is the beginning of the end of their business, if she covers up thieves and that this leads to the idea that they are all in cahoots. The embassy told me the same thing, the usual scheme.
Choose another hotel if you want to feel safe, where a responsible manager can do more than smile and bring a hair dryer. In this hotel, any employee can come into your room, thinking that you are not there, you are in danger! Denicke is a disgrace! In the photo, the police and 2 thieves
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