Onomo Hotel Cape Town – Inn on the Square

We loved our stay. The staff was friendly and Patrick is a gem! He is very helpful and checks up on people. We used the valet parking services and it was great with secure parking for our car. The room was nice and big and clean. The coffee station and amenities were well stocked. The breakfast was delicious!! The hotel is situated in an area with lots to see and do! We will definitely stay there again when we come to Cape Town! Thank you to everyone for making our stay wonderful.

Great Breakfast and convenient location, walkable to lots of attractions, friendly staff and green market square for souvenir shopping just opposite the hotel entrance

O ponto positivo é a localização e o café da manhã.

El hotel está situado justo al lado de donde se toma el "Hop on Hop off bus" lo cual está muy bien. Está entre "Green Market Square" y la calle "Long Street" En esta plaza se ponen desde temprano los puestos de venta artesanales. He leído quejas sobrer el ruido por las mañana al montar los puestos (ya que deben montar temprano y desmontar a partir de las 5 pm) pero en realidad no es molesto. Yo tuve una mala experiencia ya que a las 7 pm me robaron en la calle entre el hotel y la iglesia que da a la Plaza. Me robaron mi teléfono móvil. Hay mucha gente pidiendo que les compres comida o que les des comida, tengan mucho cuidado. El personal del hotel es muy amable y servicial. Las habitaciones son básicas. La cama es cómoda, el baño es algo estrecho, no muy cómodo. El día de mi check-out no había nadie en la recepción del hotel atendiendo. Eran las 5:50 am. Había un grupo llegando para hacer check-in, pero no había pesonal en recepción para atenderlos. La piscina es pequeña, está en la azotea, pero el área es realmente muy pequeña. El gym cuenta con lo básico. El desayuno es correcto, fruta, huevos, cortes fríos, quesos, panes y cereales. Te puedes sentar en la terraza o dentro. Contaban también con pan sin gluten a petición.

Sadly I was disappointed by the overall experience. Clearly this hotel is well located in the old town which is very convenient. But the surroundings are not always feeling safe, a lot of beggars in the streets around that ask you/follow you for food or money, a lot of market sellers that try to accosted you too. Huge craft market assemble every day, so it’s pretty noisy, the bar long street behind is also not helping. The hotel bar and restaurant were nicely renovated, breakfast wes really good! Pool/terrasse were closed under renovation, the sauna was not working. We had to fight to get water for the room every night, also had to go down middle of the night to the lobby to get more.. hotel was busy and run out of water glass bottle apparently. Room was very outdated and small, the AC was very noisy, need some renovation in general. Staff was friendly.

Breakfast was very good. The room was comfortable and there is a pool with amazing views on the rooftop.