Cape Cadogan Boutique Hotel

Sorely disappointed with the hotel. The issues were individually not huge, but started in the beginning of our stay and in the aggregate piled up. - we checked in at 5:30pm. It is a boutique hotel with few rooms, but they kept us waiting for 45 minutes to take us to our room. Check out is 11:00am so it isn’t like we arrived when the rooms were being serviced. We had to follow up twice before they took our bags and again before they showed us to our room. - the room was nice, but smelled vaguely of smoke the entire time. I think it was coming through the windows? - the room also wasn’t very soundproofed. We were right at the top of the stairs and could hear people talking from 7am every day. - the fire alarms went off twice in the morning! No explanation. No apologies. - they advertised same day laundry and just said to put it in the basket. We did so, and then told the reception and asked if anything else was needed. They said no. However, when we returned at night, the laundry hadn’t been taken. They said we didn’t fill out the slip detailing the exact number of items (at every other hotel we stayed at this trip, they filled it out when doing the laundry. They also never mentioned it. - they advertised canapés at 6pm downstairs. By 6:30, we’d gone down a couple of times and there was nothing. They kept saying they were “almost there” and promised to call our room when they arrived. They never did. As above, none of these are individually huge (except the fire alarms pre 8am….). But for a 5 star hotel and paying double our prior hotels, we would have expected better service and details.

Our stay was wonderful The staff are warm, friendly, professional, and attentive. All the food from their restaurant next door was exceptional and really delicious The housekeeping staff are also amazing, warm and caring. We highly recommend staying here

Conveniently located in the shadow of Table Mountain, Cape Cadogan was cozy and comfortable with a marvelously friendly staff. The room and bathroom were spacious, with a balcony accessible by french doors that was relaxing at the end of a long day in this marvelous city.

Cape Cadogan Boutique Hotel is in a really good location just off Kloof Street. . We felt very safe during our 4-night stay. They really embraced their design aesthetic which was bright, bold and bursting with energy. We would definitely come back.

Lovely hotel, lovely staff. Excellent breakfast. Great location for walking along Kloof and Bree Streets, which were very safe and with great options to eat and drink. Front desk was very helpful with making dinner reservations, safety tips, walking directions, etc.

Great little place