مستخدم نزيل
20 يونيو 2025
Excellent 5 star hotel . Very comfortable rooms with everything you need in good working order . Room 12 has poor wi fi reception and should be avoided . Reason for only 3 stars is only breakfast . We spent the long weekend there. Over a weekend you want to relax and recharge your batteries . Breakfast should be until 11h00 and not 10h00 . The waitress ,Rachel, informed us at entering the breakfast room at 09h45 ,that the kitchen closes in 10 minutes . At exactly 10h00 the gas fireplace was turned off ,while other guest were also still finishing their breakfast. We were not offered coffee on arrival and when we requested coffee at 10h10 we were informed that the KITCHEN IS CLOSED . I was surprised that you need a full kitchen to make coffee. I would suggest that breakfast is separated from accommodation tariff . That will give Rachel the motivation to improve her service for the sake of a tip. The poor service at breakfast spoiled our breakaway. Rest of personnel very kind and helpful at reception . Please try to improve breakfast timing and SERVICE. Kind regards Dr Johan Keyter
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