Hotel Punta Tragara

設施：酒店房間內手機完全沒有信號，Wi-Fi信號極其不穩定，且投訴多次無果。衞生間設計不合理，要麼極大要麼極小。提供的吹風機等設施也一般，不符合價格。沙發非常不舒服。餐廳早餐簡陋，中餐晚餐的米其林餐廳味道難吃且價格頗高。 衞生：衞生中規中矩，打掃衞生比較敷衍，簡單更換毛巾等，不會疊衣服。 環境：風景絕佳，位置要走路爬山差不多20分鐘才能抵達酒店，很累很熱。門口是一個公共觀景台，幾乎24小時都有遊客。酒店內過道電梯狹窄，除景觀絕佳外一無是處。 服務：送東西確實挺快的，也會幫忙預訂船等。但是Wi-Fi等硬件設施工作人員也無法處理。 總之：如果為了景觀，住一晚拍拍照即可。追求性價比就別想了，兩個晚上近5萬元，硬件設施餐廳服務都跟不上。

酒店設施都很棒！美中不足以至讓我有點生氣的是，在離開酒店前往碼頭回sorrento，前台工作人員報錯港口號碼給我們，明明是21卻跟我們說是12，讓我們在離開capri的最後時刻要拔足狂奔去追船，這個失誤讓人感到失望！

迄今為止住過的單價最貴的酒店，我這款房型的視野簡直絕了，酒店本身的位置就是一個卡普里島的觀景點，我這間#35房間簡直就是最佳觀景位，酒店的米其林餐廳也擁有絕佳景觀（懸崖景）酒店的服務員本身也都很棒，一到碼頭仔細看，會有酒店的服務員舉牌接行李，他們幫忙拿走行李，給你一張車票，坐上山的小火車？基本上卡普里島上所有人都是很和善的，他們雖然開車很野，會吵架，但轉過頭對遊客還是超級好。不愧是全球首屈一指的度假勝地，如果不是交通略有折騰，真的想每年夏天來一次 ❤️

We would not return to the Punta Tragara. The location is stunning, and our suite was beautiful, but the staff is unpleasant, with the exception of Federica, who is lovely, and the breakfast staff. Although it has gorgeous views, and is a 5 star, expensive hotel, it is 27 out of 44 hotels in Capri on tripadvisor. I should not have ignored this red flag. There are plenty of other hotels with gorgeous views, and you can also see the Punta Tragara's views from the end of the street (Via Tragara).

We chose this hotel from the amazing photos on their website of the room category we selected. The cost was significant but we felt it was worth it when we booked it. We arrived and were shown to our room which was in the basement of the hotel. It looked NOTHING like the room category we had paid for. There were no full height windows and doors with unobstructed perfect sea views...instead there were small porthole like windows. We could see the water but a few windows were covered in part by trees because our room was so far beneath the hotel that we were in the trees(again, not even close to the all water, no obstruction views they advertised). The furniture was gross and cheap. They had a rusted chair in the bathroom. The porches were supposed to have chaise lounges on them. We got a tiny pair of cafe chairs with a tiny little table. We were so disappointed. We had been looking forward to this for a year. The lobby is also gross and outdated with random desks/tables/cords. The carpet is old and the stair carpeting is also old and dirty. The staff was WONDERFUL though...so nice and friendly and the service was great. The food was amazing. If they hadn't false advertised our room category, we would have really had a great experience. It is more like a 4 star hotel in terms of our room and the common areas....it is such a great property and they could make it amazing if they put a little money and effort into it. The service and food were 5 star quality but the rest was 4 star quality. And the prices were high 5 star prices.

Hotel in una posizione unica e la struttura ben curata ovviamente si avvantaggia della vista sui faraglioni che di notte sono un panorama mozzafiato . Servizi di alto profilo come la ristorazione ricercata rendono il tutto un’ esperienza unica . Bisogna solo poter sala permettere