Hotel Punta Tragara

設施：酒店房間內手機完全沒有信號，Wi-Fi信號極其不穩定，且投訴多次無果。衞生間設計不合理，要麼極大要麼極小。提供的吹風機等設施也一般，不符合價格。沙發非常不舒服。餐廳早餐簡陋，中餐晚餐的米其林餐廳味道難吃且價格頗高。 衞生：衞生中規中矩，打掃衞生比較敷衍，簡單更換毛巾等，不會疊衣服。 環境：風景絕佳，位置要走路爬山差不多20分鐘才能抵達酒店，很累很熱。門口是一個公共觀景台，幾乎24小時都有遊客。酒店內過道電梯狹窄，除景觀絕佳外一無是處。 服務：送東西確實挺快的，也會幫忙預訂船等。但是Wi-Fi等硬件設施工作人員也無法處理。 總之：如果為了景觀，住一晚拍拍照即可。追求性價比就別想了，兩個晚上近5萬元，硬件設施餐廳服務都跟不上。

酒店設施都很棒！美中不足以至讓我有點生氣的是，在離開酒店前往碼頭回sorrento，前台工作人員報錯港口號碼給我們，明明是21卻跟我們說是12，讓我們在離開capri的最後時刻要拔足狂奔去追船，這個失誤讓人感到失望！

迄今為止住過的單價最貴的酒店，我這款房型的視野簡直絕了，酒店本身的位置就是一個卡普里島的觀景點，我這間#35房間簡直就是最佳觀景位，酒店的米其林餐廳也擁有絕佳景觀（懸崖景）酒店的服務員本身也都很棒，一到碼頭仔細看，會有酒店的服務員舉牌接行李，他們幫忙拿走行李，給你一張車票，坐上山的小火車？基本上卡普里島上所有人都是很和善的，他們雖然開車很野，會吵架，但轉過頭對遊客還是超級好。不愧是全球首屈一指的度假勝地，如果不是交通略有折騰，真的想每年夏天來一次 ❤️

5 stars in every way. Place is absolutely incredible.

First off, housekeeping stole money from us (it wasn’t a lot of money), but when we told the front desk they basically said “we asked them and no one said they took anything.” No one really seemed to care about it only one person apologized and the other staff members swept it under the rug. In general, service was poor with the exception of a couple of staff members in addition to the theft. Second off, room photos are misleading - photos depict an up to date, modern room, when in fact, our room looked like it had not been updated in 30 years. Really disappointed in the experience here overall. My husband and I were on our honeymoon and this hotel was our last stop. The entire trip we had exceptional service at every other hotel and Punta Tragara was absolutely one of the worst 5 star hotels we have ever stayed in.

iloved this hotel.. it was at the top of the island.. the place was recently redone and just opening for the season so there were some bumps in the service.. the rooms were comfortable and well appointed.. the staff was well intentioned but not really well seasoned.. i suspect this is because we came close to opening day.. i will definitely go back as i liked the intimate feel to the hotel.. i also like that it was not the most trendy resort.. almost like a hidden gem