Capri Tiberio Palace

Красивый вид, отличный завтрак

Exceptional Stay Undermined by Room Service Failur I recently stayed at this beautiful hotel, and it is without a doubt one of the top beautiful hotels I’ve ever experienced. The atmosphere has a unique sense of tranquility—from the carefully curated music and calming color palette to the completely silent air conditioning. The room temperature was perfectly controlled, everything was immaculately clean, and the food was excellent. I would have easily rated this hotel a 9.5 out of 10, if not for one serious issue: room service. Throughout our entire one-week stay, we were never able to connect directly with room service—not once. Each time we needed anything, we had to go through the front desk. While the front desk staff tried their best to help, they didn’t seem entirely convinced this was a real issue. It was frustrating and unexpected for a hotel of this caliber. There was also a smaller inconvenience—on some days, the housekeeping team forgot to place glasses in the room—but that was minor compared to the room service problem. In short, an extraordinary hotel with a deeply peaceful ambiance, let down only by a surprisingly poor room service communication setup

Hôtel très charmant avec une décoration très chic et très sophistiquée. L’un des grands avantages c’est qu’il est très bien situé car à côté du centre mais assez isolé pour ne pas être bruyant. Concierge très efficace car grâce a eux j’ai pu récupérer mes chaussures oubliés à l’hôtel. Spa de dingue avec une masseuse de très grande qualité d’ailleurs le massage m’a été offert dans mon forfait réservation. Il faut savoir que l’hôtel offre également les tickets de retour en bateau de Capri à Naples et les tickets de navette jusqu’au port ainsi que le transfert des bagages. Inutile par contre de passer par eux pour le taxi à votre arrivée car les tarifs sur place sont plus intéressants que ceux de l’hôtel. Notre chambre le premier soir était calamiteuse car sans fenêtre face au lit ce qui donnait un sentiment très étrange. Heureusement nous avons pu changer de chambre le lendemain et la deuxième chambre était nettement plus agréable et spacieuse et surtout lumineuse que la première. Le petit dej est sympa sans plus. Eau et en-cas offert par l’hôtel en chambre.

Our sea-view suite had three sets of double glass doors that opened up to a huge private terrace facing the sea. It was gorgeous. A lovely breakfast, included with the room rate, has plenty of options and is served on the restaurant terrace each morning. Everyone we encountered was friendly, accommodating, and dedicated to making the guests' visits wonderful. Our positive experience began 5 weeks before we arrived when Head Concierge, Francesco Garofalo, contacted us to provide information on reaching the hotel and to assist with dinner reservations. Upon arrival, we were guided to the chic Jacky Bar to relax and have a drink while our check-in was handled. Here, we met the talented Bar Manager, Marco, a highlight of our evenings, creating lovely cocktail creations and a warm and friendly conversation. We were also personally welcomed by the General Manager, Luca Piola. We frequently saw Mr. Piola throughout the hotel, in all areas, clearly ensuring a smooth and flawless operation. This was our first visit to Capri, and we enjoyed the hotel and the island so much that we plan to return to the Capri Tiberio Palace at the same time next year.

Incredible staff and service. Couldn't have loved our stay more!

The hotel was beautiful and accommodating . We got an upgraded beautiful room . The staff very helpful from the beginning when we arrived getting the luggage from the port . The front desk staff wonderful , the breakfast included a good selection , hotel have a pool , hotel close to everything you have to do, overall wonderful stay .