Hotel Canasta

Joli hôtel. Bien situé et au calme. En revanche le personnel n’est pas vraiment aimable et ne renseigne absolument pas. En mars la quasi des restaurants sont fermés. J ai demandé où pouvoir dîner. On ne vous renseigne pas. On vous envoie vers un bar à cocktail nul. Alors que j ai ensuite découvert au point info de la place principale la liste des restaurants ouverts. L’hôtel pourrait à minima donner cette liste au client. Enfin le terminal CB ne fonctionnait pas. Et pas un mot aimable du personnel. Si le séjour s est bien passé etc. Bref le minimum absent. Mais c’est une caractéristique de capri l’absence de sympathie des hôteliers et restaurants. C’est la 5e fois que je viens à capri mais je pense la dernière fois

Ho soggiornato da loro per 3 notti. Camere curatissime, prodotti da bagno Carthusia, staff gentile e cordiale. Ci hanno dato una camera superiore. Balconcino con le sedie e tavolino graditissimo. Colazione varia, torta a limone in menzione speciale. Grazie di tutto

Beautiful hotel, great location and lovely staff! Pietro and Roberto are so helpful and accommodating! Capri was second stop of our honeymoon and what a gorgeous stay! Our room is so bright and cool which is lovely to come back on a hot summers day. The hotel also has a great pool, never crowded which is a plus. Great for family and couples. They have restaurant next door, Villa Margherita- lovely place and delicious food and great staff!!! Thank you so much for making our stay so lovely and memorable! We cannot wait to return! Best, Azalea

DO NOT STAY HERE! Our hotel room was FLOODED after a thunderstorm hit the area and all of our clothes and luggage got soaked the night before check out. There are no weather stoppers or drains in place from preventing water from entering the rooms. We presented this to the owner, Piero Emilio, in a calm and collected manner, and he did not have kind words to say. He was very dismissive, inconsiderate, and used an aggressive tone against us. We then told him we typically leave reviews after our stays, and that spun him out of control. He got in both of our faces and tried to blame US for being aggressive and causing a scene, all the while there were several other hotel customers eating breakfast 5 feet away from us. The owner swiped my credit card for the FULL amount and slammed it on the counter with no words. We left the hotel immediately after. No in-room telephone, no minibar items outside of water, and no laundry services. Please look elsewhere. Do not let the location, view, or “4-star” rating fool you. The restaurant was quite literally the only plus about this hotel.

The hotel itself is a lovely hotel off the main path (but a beautiful walk) just tucked away from the hustle and bustle of capri. My reason for the lower review is while in a good location and lovely grounds we were not treated kindly having stayed in a garden view room. We saw employees treat those who booked suits incredibly different than we were treated (disclaimer: no suites were available at the time we booked though we wanted one, however, chose to book anyway because we liked the location). We were disappointed by our treatment having come from Sorrento and Positano and treated so kindly, on our honeymoon no less. My husband also asked if the hotel offered laundry service and the gentleman replied by saying — no because we were not in a suite and took him to the laundry room to press his own shirt. (Not allowing irons in rooms in italy is more common that you’d think) however, it was just the way this all happened that was very disappointing, even the maid staff was confused by his entering the laundry room.. Would suggest booking a suite if you can to not experience this. Otherwise, we did like our room and the grounds. Likely will not return just based on our experience.

hotel piccolo accogliente familiare pulitissimo camera spaziosa comoda e confortevole io non sarei piu' partita ci ho proprio lasciato il cuore .... spero di tornare presto !!!! p.s una nota al ristorante con una terrazza meravigliosa piatti buonissimi ,, una deliziosa caprese e x finire dei plaid morbidissimi x il venticello traditore ..... e poi il proprietario sempre sorridente e simpaticissimo !!! 10 e lode