J.K. Place Capri

We had a gorgeous our stay at JK Place Capri. The hotel is beautiful and decorated In such casual relaxed yet chic style. The rooms are generously appointed and every comfort seen to. The breakfast was lovely and enjoyed on a terrace overlooking the water. However, where this hotel shines, really its best asset, is its lovely, kind and welcoming staff. Everyone, and I meet every. single. staff member greeted us like friends, remembered our names, and went above and beyond to make sure our every need was anticipated and met. The pride they take in the hotel and in providing a warm and welcoming experience is evident from the moment you set foot in the hotel. We cannot thank you enough and look forward to returning in the future. Grazie mille!

Exquisite stay at this gorgeous boutique hotel. We usually stay at Four Seasons and have high expectations when traveling. The JK was a superb hotel- I felt like our needs were filled before we even knew we had them, things like picking us up were swift, ferry tickets and baggage tickets procured- they know how to take care of people. In the midst of what can sometimes feel like a frenzied pace in Capri- with lots of people around, JK was a welcome respite and a calm oasis. We were grateful to hear the waves lapping at the beach below as we awoke and fell asleep. One of my favorite hotels anywhere.

We are returning guests and were erroneously booked into a "Classic Room," which was not what we expected and looked nothing like the photos on the website and was not as described, including the view, which is of a rundown building under construction. The GM was never available to meet with us to discuss the situation. It's easy to provide great service when everything is going well, but when things don't go as planned, a truly extraordinary hotel steps up and makes a guest feel important and heard, even if they can't meet their expectations. JKPlace Capri fell far short of providing great service or demonstrating any degree of caring. It's a shame, we have such fond memories of the hotel but our most recent experience was so bad we won't be back. We love the other J.K. Place properties, just not this one.