The Distillery Inn

Distillery Inn won't respond to your direct outreach (as a paying guest) but they will send you an auto-email asking for reviews on public forums so here ya go!: What a disappointing experience! Among the problems with our stay over a holiday weekend: •Overcharge on bill - no response from mgmt •No hot water for days •Broken glass left in room (this was at check in!) •Temperature control panel logged out randomly so we could not manage room temp •Their "system" locked us out of our room for hours. We were ultimately told we could go back to our room but that we could not lock the door during our stay?! No explanation or apology given for any of this. The number of problems during our short stay became comical. Many of the issues we experienced may be due to the fact that this hotel is "managed" remotely. They give you a number to text or call for emergencies (you have to really look for it) - which might be OK if they responded very promptly but they do not. We had stayed at this hotel several years ago very happily so the terrible service and multiple problems with our most recent stay were especially disappointing. Location is great, decor is OK. Neither make up for how poorly run this place is.

Nice little spot with very well done rooms. Right on main street but still quiet. Lots of shops and restaurants within walking distance. The onsite tasting room has great drinks and small plates. I’m a wheelchair user and the Moonlight suite is very accessible with large bathroom and roll-in shower.

This was our 4th or 5th time staying here. I would love to give The Distillery Inn a horrible review and keep this gem to myself but that wouldn't be fair to the Inn nor travelers in the Carbondale area. We love the fact that it is a contactless check-in. The day before your arrival you receive an email with the codes to enter the building and to your room. The rooms are always well presented and clean. For planning purposes, the tasting room is closed on Mondays. I've yet to do the tour of the distillery but guaranteed, next time I will. There are also some wonderful restaurants within a few blocks. The Village Smithy is great for breakfast and Allegria's for dinner.

We loved our room which was exceptionally clean and quiet. It had a wonderful view of Mt Sopris. Would definitely return! The location, right on Main Street, was also perfect. We were in walking distance of the shops and restaurants.