Hôtel de la Cité Carcassonne - MGallery Collection
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Hôtel de la Cité Carcassonne - MGallery Collection
Renovated in 2025
No. 1 of Cultural Hotels in Occitanie
Pl. Auguste Pierre Pont, Carcassonne, Occitanie, 11000, France
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We Price Match
Highlights
Ideal location
Delicious breakfast
Lots to do
Newly renovated
Pets welcomeAmenities
Restaurant
Outdoor swimming pool
Spa
Massage room
Private parking
EV charging station
Bar
Taxi booking service
All amenities
Property Description
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.
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9.3/10
Excellent location . The best hotel of Carcassonne
All 114 reviews
Surroundings
Airport: Carcassonne Airport
(8.0 km)
Airport: Castres-Mazamet Airport
(39.2 km)
Train: CARCASSONNE RAILWAY STATION
(2.3 km)
Train: Gare Limoux
(26.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
220V power outlet
Wi-Fi in room
Smart door lock
Check Availability
8
Junior Suite-A King-Size Bed, A Single Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Connecting rooms
220V power outlet
Check Availability
9
Superior Room, Terrace, View Of Gardens And City Walls-A King-Size Bed
1 King bed
Free Wi-Fi
Non-smoking
220V power outlet
Wi-Fi in room
Smart door lock
Check Availability
10
Family Room With One Double Bed And Two Single Beds
1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
16
Terrace Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
11
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Connecting rooms
Check Availability
19
Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Connecting rooms
220V power outlet
Check Availability
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Guest Reviews
9.3/10
Great
114 reviews
- Cleanliness9.4
- Amenities9.3
- Location9.4
- Service9.2
Average for similar properties in Carcassonne
Review summary
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Ambiance and Architecture: The hotel's architecture and elegant design received high praise, with its beautiful gardens, medieval charm, and well-decorated interiors creating a magical atmosphere. Christmas decorations added to the festive appeal for winter visitors.
ACupintheair
July 13, 2025
Beautiful hotel in an historic and spectacular location. My only criticism is that service at the restaurant (both at dinner and breakfast) was extremely slow
Guest User
October 27, 2023
Excellent location . The best hotel of Carcassonne
Zhangjianzoutianyao
February 15, 2025
酒店坐落在卡爾卡松城堡內，教堂旁邊，環境優美，是家有歷史的古堡酒店。我們的奔馳商務車導航位置有點偏差，停在了河邊停車場，步行到了酒店，酒店再用小車把行李拉到酒店。冬天泳池不開放，早上可以古堡徒步。酒店花園很精緻，早餐十點一刻就結束，對度假酒店來説有點太早，晚餐需要預約，我們沒有提前預約衹能去外面吃。酒店推薦了一家旁邊餐廳，步行5分鐘，菜品很驚艷，連吃了兩頓。入住了家庭套房，有張大床和一張80公分單人床，我們入住4人，酒店免費又給我們加了一張單人床。洗浴用品都是嬌韻詩，淋浴水極大，房間內暖氣充足，入住很舒適，非常適合家庭度假。酒店工作人員非常熱情，贈送的城堡黑巧也很美味。
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Beijingnanchenglaopao
March 28, 2024
酒店所處的位置太棒了👍超級贊，後花園緊鄰城牆，餐廳的菜品絕對是美味，不愧是是米其林
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yama.
March 20, 2024
最高のホテルでした。建築がとても美しく、お部屋も広くてとても良い滞在ができました。朝食も種類が豊富で美味しかったです。ホテル横のベーカリーで朝食で食べたものが購入できたのでお土産にしました。ホテルマンの若い女性に大変親切にしていただきました。
また行きたいホテルです。
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Mei-an
September 21, 2025
原定在酒店住兩晚，由於租車行暫時無車，需要在酒店多住了一晚，下了訂單後與酒店聯繫是否能不退房、再入住，酒店欣然同意，儘管第三晚訂的房型略有不同
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Shenghuahuahuasheng
July 7, 2025
非常棒的酒店。三人間的朝向不太好。應該是因為老房子，結構比較複雜，不同房間的方向不一樣。也許下次直接跟酒店訂。
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Anonymous User
October 29, 2025
很讚的米其林餐廳，房間也有格調，公共空間裝飾古典高級，在城堡裏
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Services & Amenities
Most popular amenities
Restaurant
Outdoor swimming pool
Spa
Additional charge
Massage room
Private parking
Additional charge
EV charging station
Bar
Taxi booking service
Conference room
Additional charge
Multi-function room
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Outdoor swimming pool
Spa
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €30.00 (approx. AU$53.52) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
VIP check-in service
Languages spoken
English
French
Spanish
Food & drink
Bar
Room service
Snack bar
Halal meals provided
Health & wellness
Massage room
Spa
Additional charge
Turkish bath (Hammam)
Kayaking
Off-site
Mountain biking
Off-site
Body care
Light therapy
Public areas
No smoking in public areas
Garden
Water purifier
PA and sound system
Elevator
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for children
Children's meals available
Business services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Stair-free main entrance
Safety & security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | €15.00 (approx. AU$26.76) per person |
Adult | Buffet:€30.00 (approx. AU$53.52) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. AU$35.68) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1907
- Renovated: 2025
- Number of Rooms: 59
Phone:+33-4-68719871
Email:H8613@accor.com
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.
Frequently Asked Questions
What are the check-in and check-out times at Hôtel de la Cité Carcassonne - MGallery Collection?
Check-in time at Hôtel de la Cité Carcassonne - MGallery Collection starts at 16:00, and check-out time is by 12:00.What are the check-in and check-out times at Hôtel de la Cité Carcassonne - MGallery Collection?
Does Hôtel de la Cité Carcassonne - MGallery Collection have a pool?
Yes, Hôtel de la Cité Carcassonne - MGallery Collection has a swimming pool for guests.Does Hôtel de la Cité Carcassonne - MGallery Collection have a pool?
Are pets allowed at Hôtel de la Cité Carcassonne - MGallery Collection?
Yes, pets are welcome at Hôtel de la Cité Carcassonne - MGallery Collection, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Hôtel de la Cité Carcassonne - MGallery Collection?
How much does it cost to stay at Hôtel de la Cité Carcassonne - MGallery Collection?
Room prices at Hôtel de la Cité Carcassonne - MGallery Collection vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Hôtel de la Cité Carcassonne - MGallery Collection?
How to get to Hôtel de la Cité Carcassonne - MGallery Collection from the nearest airport?
The nearest airport is Carcassonne Airport, located about 13 mins from hotel by car (8.0 km) away.How to get to Hôtel de la Cité Carcassonne - MGallery Collection from the nearest airport?
What’s the cancellation policy at Hôtel de la Cité Carcassonne - MGallery Collection?
The cancellation policy at Hôtel de la Cité Carcassonne - MGallery Collection depends on your room type and booking terms.What’s the cancellation policy at Hôtel de la Cité Carcassonne - MGallery Collection?
About This Property
| Nearest Airport | Carcassonne Airport |
|---|---|
| Distance to Airport | 8.04KM |
| Nearest Train Station | CARCASSONNE RAILWAY STATION |
| Distance to Train Station | 2.33KM |
| Average Price From | AUD952 |
| Hotel Star Rating | 5 |