Fairfield Inn & Suites Carlsbad

I booked this hotel because the TripAdvisor description stated that it was newly renovated and also because the location was on the South Canal St end, which is nearest to Carlsbad Caverns. We had an issue with our reservation due to an error on my part, but the manager was very kind and did everything within his ability to satisfy the situation. I read the reviews about the noise in the rooms facing the main road but our room was on the back side so I can't speak to that. If you need a restaurant recommendation, we enjoyed brick oven pizzas at the nearby Guadalupe Mountain Brewing Co.

Son took us here to eat dinner. Good service, food had great flavor. Prices were normal and fair. Great menus items to pick from. Would recommend it over some of the other local Mexican places due to prices seem more fair. I plan on going back next time I visit son.

Everything was great except there was no mention of no longer having the hot tub by the pool and that was one of my main reasons for booking here. Another guest said the same thing. Otherwise it was a loveky stay. Friendly staff, clean, roomie,and comfortable beds.

Property and staff were great. A lot of homeless people around, made it uncomfortable to swim or walk to stores around the hotel.

Great spot to stay if you’re visiting Carlsbad Caverns or Guadalupe Mountains National Park. Close to several restaurants and the continental breakfast was good. Staff were very kind and friendly, plus the hotel was clean. The pullout sofa bed wasn’t extremely comfortable but that was expected. Despite that we had a good stay and would recommend this hotel!

I booked this room many weeks in advance and have been a Marriott customer for over 20 years. Getting a good nights sleep is important to us and one reason I book various Marriott brand hotels. When I checked in I learned our room was at the front of the hotel right on the busiest main street in Carlsbad. I did everything I could to persuade the front desk person to put us on the quiet back of the hotel. She insisted she could not because of the type of room I paid for(not true I told her we'd take another type of room for the same price we paid) . When we went up to our room it was right next to the elevator and ice machine, the worst location in the house! I went back down to the desk and insisted she re-locate us, which she did to another room in the front of the hotel. From the time we entered the room until we checked out the next morning the noise from the trucks on the road never stopped. It was obnoxious and neither my wife nor I got any sleep. This looked to be an older Marriott with basic older windows not sound proofed like newer hotels. This hotel was closer to the road than any of the newer hotels close by. All I can say is if a good nights sleep is important to you, get a room in the back side of this hotel or stay in one of the newer hotels near by from the likes of Hilton. I would sleep in my car before giving this Fairfield any more business!!