هوموود سويتس باي هيلتون كارلزباد نورث سان دييجو كاونتي

冷蔵庫、HIレンジ、シンクとキッチンがあり、寝室と別れていて仕事し易く、快適に過ごせた

The property was under renovation and that information was not disclosed at time of booking the room.

The room and overall facilities was very dirty, we did not feel comfortable at all. There needs to be a deep clean of the overall hotel and room needs a major update.

We like Homewood, they have separate living room with TV, the kids love it. Also the beds are comfortable. We stayed two nights, close to LEGOLAND.

The furniture was not good at all. The couch/pull out bed needs to be replaced immediately in our room. It was awful. The beds and pillows were not that great either, but they at least didnt physically hurt my body. The breakfast was pretty good. The staff was very friendly. One of the dryers was broken, so there was a long delay in the laundry room. It needs some sprucing up for sure.

Disappointing Stay After Years of Loyalty We’ve been staying at this Homewood Suites for the past four years, but this recent visit was by far the worst experience we’ve had. First, when we arrived at 4 PM for check-in, we were told our room wasn’t ready—not because it hadn’t been cleaned, but because it hadn’t been “punched.” The front desk even admitted the room had been cleaned earlier that morning. This was incredibly frustrating after a long day of travel. Second, there was no mention during the booking process that the hotel was undergoing renovations. The back parking lot was filled with large storage containers, leaving fewer spaces for guests. This meant a long walk to our room at night, which was especially difficult with a sleepy four-year-old. Third, our room had visible mildew on the bathroom ceiling, and the HVAC unit made a loud squealing noise throughout our stay. When we reported it, the onsite maintenance person told us it couldn’t be fixed because “it’s old,” and the hotel was fully booked, so we couldn’t be moved to another room. Fourth, the elevator broke down on the evening of July 3rd—during a sold-out holiday weekend. It didn’t seem like there was any attempt to get it repaired quickly, which likely impacted a lot of other guests as well. Lastly, we had to report an individual who was sleeping in the hallway on the third floor. This raised serious safety concerns and made us question the overall management of the property. We’ve always enjoyed this hotel in the past, but this experience left us very disappointed. I hope management takes these issues seriously, as this stay did not live up to the Hilton standard we’ve come to expect.