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I would not stay here again. The staff was friendly and helpful, but the room itself was lacking. Outdated bathroom with a bathtub that had nothing to keep you from skipping to the bathroom tile that just as slippery even with the floor towel. The room was big and clean with a nice bed but the lugging was awful. There were 2 side tanks lamps, 1 floor lamp, and a desk lamp(didn't work). Even with the 3 that worked out was still very dimly lit. The pipes in the wall sounded like they were going to bust when a another room would turn on their water. It was so loud. When I booked this room it said it was a 3 star hotel, more of a 2. Without the staff a 1. There not being an elevator to the second floor was tough. Then there were 2 sounds at night. One sounded like something cheering on wood above me, and the other was something tapping on the wall. There was an extra charge when I checked in that wasn't on the site when I booked it. This could be the hotel or this dues fault, bit sure. My rating didn't really reflect the start because of the categories.

I booked this room for two days, as I planned a trip to Legoland ith my two boys which was conveniently close by. We drove 2 and a half hours away and the front desk said the room was ready early and cleaned prior to our arrival. This was good news as my two boys were tired and needed a good night sleep. Upon entering the room, I noticed the floor was dirty so I decided to pull back the bed sheets and noticed they were dirty and some sort of debris on them. Disgusted by this, I immediately informed the front desk. They sent a housekeeper with new sheets and blankets. I also had them replace the mattress cover and pillows. The housekeeping gal moped the floors as well. This was frustrating as we had to wait until this was completed and my kids were tired and hungry. Once housekeeping was done we left to get dinner. Upon checking out, I informed the day shift manager of the issue regarding the dirty bedding. He said he would notify the general manager and he also provided me with the general managers contact information. I emailed the general manager a Mr. Ramirez twice and no response. It has been over a week and no response. It's too bad as it's a great location with a heated pool which was fun. However I feel my concerns are not important enough for the general manager to contact me.

Very shady though it looks nice online. My door was left open and manager Ezekiel just gave excuses about it. Don’t book.