Legoland Castle Hotel

This hotel was a dream come true for my kids. It was magical. I highly recommend the splurge.

It was a dream for my son for awhile to visit Legoland and the hotel stay was the icing on top. He asked if he could live there. The only challenge was that the restaurant air conditioning was really uncomfortable, but we were able to control the temp in the rooms so that was minor.

房間床一般，乾淨程度也一般。勝在娃喜歡和酒店裡玩的好多值得體驗一把

My kids really enjoyed our trip and stay at Legoland Castle

Our room was the princess suite, which my daughter loved. There are some nice touches for young ones, like corner protectors, a Lego board on the wall, all carpet in the room, and plug protectors. They also have a sign stating that the AC is intentionally quiet which I really appreciated! It's annoying when you are staying in a hotel room the AC is super loud. Special thanks to ISIDORA and JORGE in the lobby, two very attentive employees. Great job, guys!

Worst experience ever. Yesenia was incredibly unprofessional and completely ruined what should have been a happy visit. Her attitude made us regret even coming here. When we asked about an early check-in, she treated us with hostility, and when we asked for directions, she rolled her eyes and told us to “read the signs.” Even if she was having a bad day, this behavior is unacceptable for a place that’s supposed to be welcoming. She should either be retrained on professionalism and customer service or removed from this role entirely.