Marbrisa Carlsbad Resort

I’ve stayed with Hilton Grand Vacations on multiple occasions and had wonderful experiences. We arrived late last night and I’m only getting more disappointed by the minute. We were told: we would get a two bedroom, it is only a one bedroom. There was a washer/dryer, there is not one in our unit. There are water slides for the kids, they are broken and out of service. The hot-tub by our pool is roped off. We tried playing the giant connect four, broken. We went over to the outdoor billards table, does not have a full set of balls. I’ve called the front desk and the customer service line to make other accommodations and they said due to the fact we checked in, they could not do anything to accommodate us. We would have to pay the entire stay and they couldn’t provide any customer service. I get very little time away lately, I would have been happy to pay substantially more for the accommodations that were advertised.

Great service. Great property!

This was the most pleasant and beautiful stay I have ever had. It was just me and my two kids, and they were very kind to us.

This is our home away from home. It never disappoints

The resort was great for our family!

Enjoyable Resort property was clean and lots of activities available!