Esj Beach Hotel

Todo Excelente Pero La Habitación De Nosotros Tenía Un Pequeño Hueco En La Pared..😕

There is a years’ long dispute going on between management and apartment owners, and the hotel has suffered greatly. Pool has been closed for years. Six elevators, maximum of four operating at any one time; takes forever for one to arrive. Rooms need work. Only good thing is the place is on the beach.

Elevators hardly work, phone in the room and safe either. We mentioned it and was told somebody was coming up but no one ever did. We were told we would get priority check in since we were there hours early but that did not happen.

all the photos online of this property are deceiving!! i was scared to shower every day because i was nervous the plumbing would explode while i was in there. the tile corners and shower fixtures are so incredibly dingy and gross. the amount of money this property charges people i’m sure they can put some money into renovations because jeez!! i couldn’t even get into my balcony the first night there because it was so rusted shut. it took all my friends pulling to pry it open and when we got out there we saw the disgusting condition the balcony was in and the fact the railing was held together by a piece of plywood haha that was crazy to see. don’t get me started on the ridiculous amount of fruit flies appearing out of no where every single day multiplying!! my time in puerto rico was amazing but i was sad every time i had to return to the hotel to change/sleep. do yourself a favor and stay somewhere like a marriott. the amount i spent for what i got is criminal, i feel like i was scammed :( wish i could get my money back bc this was not a great experience i feel fooled.

The property was in a great location. It was not as run down as the reviews showed. However, we booked with ******* and selected queen beds, which the property does not even have. We were given double beds only in 1 room and a King and chair sleeper in the other even though I called 3 times to make sure we would have two queen beds in each room. Also, the room was not ready when we arrived, but it only took them 15 minutes to ready. We were missing bedding which they sent up in a few hours after our request and we never received the extra blanket. The beach access is also only from 7 AM to 7 PM, which made it difficult for us since we went on several excursions and didn't make it back in time. Overall it was a good stay. The shower had plenty of hot water and the beds were comfortable. The lenai we booked was pretty run down. We're not too picky so the room was acceptable to us.

The property is runned down. The rooms are antiquated and dirty. Dead water bug by the bed. But worst of all pool advertised hasn’t been open in years.