Cascade Lake Inn Reviews

It was convenient to have our boat there, room to park it.Comfortable bed. Quick replies by phone as no one is in the office. Ice machine not working “due to cold weather”…it was June! Rooms could use some decorating help. Overall, it served its purpose.

We stayed at Cascade Lake Inn for our ski trip at Tamarack Resort. We chose the Inn because it was much less expensive than Hotel Nobo. We stayed in Room 3 (two queen beds). The beds were comfortable and I like that there is no carpet on the floor. I wish there was a heater in the bathroom, because with the morning temperature at -8 degrees, it was very cold. There is a heat lamp, but it didn't provide much help. We cooked our own breakfast and dinner which saved us a lot of money. My only complaint is that there is no fan above the stove. After cooking bacon and eggs in the morning and hamburgers in the evening, the room seemed smokey. We will stay at the Inn again on our next ski trip.

My room was cramped, small and way over priced. Motel is run remotely, the office is closed and everything is on computer lock key. Forget ice as it’s in the office. I called Laura, the manager/owner? A day before to request an early check in as I was on a month-long bike trip and I needed to attend do some maintenance items. She responded very negatively, and gave me many reasons why an early check-in was not possible but, in the end said “ i’ll see what I can do” I arrived at 1 PM as I said I would. My pre-assigned room was already cleaned & ready. Received a text from Laura with room access code that couldn’t be used until 2 PM. She knew I was there, because the housekeeper called her…….. yet she made me wait almost an hour in the heat. Very nasty and spiteful‼️ Customer accommodation, even when it’s easy, is not a priority for the Cascade Lake Inn. Arrogant & rude. I’ll certainly know better next time as there are many other choices in town, including The Palooza Basecamp & Eatery Hotel and restaurant right down the street. Warning ⛔️ stay away from this place as they don’t appreciate customers, or treat them with much respect.

We had a lovely stay. The room was cute and cozy, with a full kitchen and soft beds & pillows. We appreciated the hair dryer and extra towels. We liked the binder in the room, fulled with places to eat and play, and the map. Good parking as well.