Pergola Boutique Hotel

We booked this hotel based on the many positive reviews. Unfortunately, our expectations were not met. On the positive side, the location of the hotel is excellent and the staff was helpful and attentive. The hotel is clean, the rooms are spacious, and the included breakfast was good. However, we noted considerable deficiencies: There is no elevator, requiring us to walk up and down 37 steps several times a day. The room was very sparsely decorated - no pictures whatsoever on the walls, no TV, radio, clock or a box of tissues. The placement of the reading lights by the bed was totally inadequate and made it impossible to read in bed. Our room was advertised as having a garden view, but that view was completely blocked in our “superior” room by the roof of the restaurant. The bathroom is outdated and needs a major rennovation. Contrary to claims about the beautiful gardens, the outdoor space is limited and is taken over by a restaurant that is independent of the hotel. Overall, this hotel is highly overpriced and does not deserve 4 stars. For the same price, we could have booked much nicer, 5-starred hotels (we actually checked some of these).

Such a great stay… the design is so unique and welcoming and the staff were all so lovely.

Gorgeous hotel with lovely welcoming staff, in a great location for all to see and do in Cascais. Also not far to the bus and train stations for trips to Sintra and Lisbon. Clean comfortable rooms. Good breakfast. Cascais is a great base and has the best of all worlds including some fantastic restaurants and bars. Would book the hotel again.

The staff was very welcome and friendly. The breakfast was amazing and location is great. The grounds is so romantic.

Lindo Local, para qualquer encontro familiar, amigos, romantico, Serviço impecável, o atendimento do Sr Ikeda nora 10.Sempre bom encontrar eficiência e profissionalismo. Só gostaria o cardápio com alguns pratos vegetarianos. Excelente carta de vinhos.

Personal service and experience - well done to staff