TF Royal Hotel & Theatre

We’re In Castlebar hospital today, decided to go to the green room restaurant in the tf Royal for lunch, I had the salmon which I enjoyed €18. and my granddaughter had the steak pie also good at €17. The staff were nice and helpful. My problem was when we ordered a ham salad sandwich to go €11.50 it came in a container with the bacon between the bread with the salad on the side, we weren’t given a knife and fork or napkins, I sill can’t get my head around this, I don’t know am I out of touch. Differently won’t be returning 😧

The room was good with a very comfortable bed. The Internet was poor and although I complained to reception as I had to work on my laptop in the room, they said there was nothing they could do, which was disappointing. The car park was full on arrival and I had to park elsewhere for a couple of hours until a space became available. The noise from the next room was audible especially when the water was used, it made a most unusual noisy sound. I had fish and chips in the restaurant, which was average although the service was very good. On balance I wouldn't stay again.

Prior to seeing a show at the theatre, my sister and I went to The Green Room for her birthday celebration meal.. from the first second of entering the restaurant, Michelle met us with a friendly smile and greeting, and showed us to our table. Throughout the whole meal she was attentive, informative and her customer service was beyond reproach. Having found out there was a birthday, she even arranged for a candle on my sisters dessert and played happy birthday for her over the sound system.. the food was superb, a credit to the chef and kitchen staff.. beet battered fish was the best I have had!! Michelle and all the staff are a credit to the venue.. Kieran was also super helpful when we came to pay for the bill… all in all a fabulous start to our evening.. we will definitely look forward to coming back and letting all of our friends know of such a great place to come for a night out! Well done Green Room.. five stars all the way!! 🙌

We changed hotels upon arriving We did not put our suitcases down, we left upon seeing condition of hotel.

Attended for Sunday lunch with family. Staff are slow and disorganized. Forever waiting for menus. Forever waiting for order to be taken. Ages waiting for food. Ordered drinks and had to remind twice to get them. Food was not great after waiting that long. Chips were cold. Disappointing overall.

Went in for food. Waiter took our order and we wait 45mins for food for waiter to come back ask did we get food and when he was told no then asked what we ordered to be told lies about their system playing up and our order had only gone. Didn't get food and won't be going back in. Poor service