Hôtel Mercure Castres l'Occitan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Castres
Hôtel Mercure Castres l'Occitan
201 Av. Charles de Gaulle, Castres, Occitanie, 81100, France
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Highlights
Varied breakfast
Free parking
Lots to do
Pets welcomeAmenities
Restaurant
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
Located in Castres, Hôtel Mercure Castres L'Occitan is within a 5-minute drive of Place Jean Jaurès and Maisons sur l'Agout. This hotel is 0.9 mi (1.5 km) from St. Benedict Church and 1 mi (1.7 km) from Castres Exhibition Center.
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8.8/10
Very GoodCleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 49 reviews
Surroundings
Airport: Castres-Mazamet Airport
(6.4 km)
Airport: Airfield of Albi - Le Sequestre
(43.7 km)
Train: CARCASSONNE RAILWAY STATION
(64.2 km)
Landmarks: Eglise Catholique Notre Dame d'Espérance
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior King Room with Balcony
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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8
Classic Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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5
Superior Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Privilege Room With 1 Double Bed And 1 Sofa
1 Double bed
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Smart door lock
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1
Standard Room With Double Bed And Single Bed
1 Double bed and 1 Single bed
Smoking Permitted
Air conditioning
Minibar
Private toilet
Desk
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6
Standard Room ( Multiple Beds )
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Wardrobe
Satellite channels
Check Availability
2
Superior Room, 2 Twin Beds
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
8.8/10
Very Good
49 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Castres
AI Summary
The accommodation boasts varied, high-quality breakfast and attentive staff. Its convenient location near attractions and amenities is highlighted. Guests appreciate the clean, spacious rooms and modern facilities.
Annemarie S
September 2, 2024
This was a suprisingly pleasant stay. The room was excellent, the staff was really nice, the food (both breakfast and dinners) wonderful ! We stayed avec plaisir !
Guest User
April 30, 2024
Perhaps the authorities tote up a range perks and facilities to give a hotel a rating. From a much traveled customer's point of view, this is a 3 star hotel trying to be a 4. In some ways, that is a good thing. The staff is very nice. The dining room puts out some very fine food, although I wouldn't say the same about breakfast that was quite pedestrian. They have the right color for the orange juice, but it and the pastries are very underwhelming. Nice hallway carpeting, clean rooms, thick towels, but you can't hide that the plant is pretty utilitarian '70s or '80s design. The only thing "privileged" about our upgraded room is that it was in the back near the parking lot and the not yet opened pool. The location is convenient, away from the congested downtown and relatively quiet. We have stayed in many Mercure and Accor facilities. This one is working hard to meet the standard. In some ways, they succeed. But they aren't quite there.
Guest User
July 12, 2023
Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.
Guest User
January 31, 2023
Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.
Guest User
January 31, 2023
Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star
pascale J
February 24, 2025
Points positifs : _ literie extrêmement confortable _ propreté des sols/sanitaires irréprochable _ aucune lumière gênante la nuit _ bonne insonorisation _ personnel très agréable _ parking gratuit _ chambre spacieuse et lumineuse Points négatifs : _ état de la porte de la salle de bain et de la tapisserie (l'hôtel était quasi vide, donc pourquoi mettre un client dans une chambre nécessitant des travaux?) _ salle de fitness peu fonctionnelle : absence du tapis de course, vélo elliptique cassé (instable et non utilisable) _ produits manquants (absence d'eau minérale, de tapis de bain les premiers jours), consommables non remplacés lors de la réfection de la chambre (gobelets par ex) _ climatisation extrêmement bruyante. Vous pouvez régler la température depuis la chambre mais impossible de régler l'intensité ou l'allumage. Vous devez demander à l'accueil de l'éteindre ou l'allumer à chaque fois.... Je pense que la qualité de la literie et la gentillesse du personnel compensent certaines choses, mais je trouve que l'hôtel ne répond pas aux attentes que nous pouvons avoir dans un 4*. Je ne renouvellerai donc pas l'expérience lors d'une prochaine venue.
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Guest User
July 10, 2025
L’hôtel est superbe ! Les chambres sont très belles, avec du mobilier et une literie de grande qualité. Nous avons été super bien reçus, l’accueil est vraiment au top. Un collègue a eu un petit souci avec sa chambre, mais ça a été réglé très rapidement et avec une gentillesse incroyable. Le restaurant est superbe lui aussi, avec de très beaux menus. La piscine et le petit déjeuner absolument royal — beaucoup de choses faites maison, un vrai régal dès le matin. Donc réellement que du plus ! Et un petit clin d’œil : merci à la gendarmerie pour avoir « réquisitionné » l'Ibis Style de Castres, ça nous a permis d’être relogés au Mercure… et on ne regrette pas, c’était parfait !
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Guest User
July 6, 2025
À mon arrivé, il y a eu un petit problème dans la chambre, mais l’équipe a été très réactive et m’a proposé un changement rapidement. La directrice est venue me voir personnellement, s’est excusée avec beaucoup de gentillesse, et nous avons eu un très bon échange. Le dîner au restaurant était délicieux, la piscine propre, et le personnel très accueillant. Merci pour l’attention et le professionnalisme !
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Services & Amenities
Most Popular Amenities
Restaurant
Golf course
Off-site
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Billiards room
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Outdoor swimming pool
Spa
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Massage room
Spa
Sauna
Billiards room
Golf course
Off-site
Gym
Public Areas
No smoking in public areas
Garden
Water purifier
PA and sound system
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Fire alarm
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€16.00 (approx. SAR 69.76) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1978
- Renovated: 2017
- Number of Rooms: 62
Located in Castres, Hôtel Mercure Castres L'Occitan is within a 5-minute drive of Place Jean Jaurès and Maisons sur l'Agout. This hotel is 0.9 mi (1.5 km) from St. Benedict Church and 1 mi (1.7 km) from Castres Exhibition Center.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at L Occitan, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 62 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at L Occitan, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 62 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.