Aranwa Pueblito Encantado del Colca

El Comedor y la comida muy mala. Las instalaciones básicas, no habia donde estar. No habia una sala linda para quedarse con chimenea. El comedor siempre olía a comida.

The hotel is located in a very beautiful area surrounded by fantastic scenery. However, the hotel facilities and rooms are somewhat outdated and in need of renovation. The rooms are large but not very comfortable or cozy. The restaurant staff is very friendly, but the food is not the best. This hotel has the advantage of being very close to thermal springs, within walking distance.

El hotel esta rodeado de impresionantes paisajes, con vistas a las montañas y en especial el amanecer, son un espectáculo que se queda grabado en la memoria. Los espacios tienen una decoración inspirada en la cultura local, siendo acogedor y elegante al mismo tiempo. La habitación fue amplia y cómoda, lo que hizo que mi descanso fuera aún mejor.

Muy buena atención la comida excelente el paisaje espectacular ,los masajes excelentes con la señoritas Bianca y Jenny los recomiendo para quien venga a disfrutar de Aranda colca

Muy buena experiencia en atención. Personal de hotelería empático. La experiencia en los baños termales es espectacular. Super tranquilo para escapar de las actividades diarias. Contacto con naturaleza, ambientes de calidad

We were enchanted when we arrived at Aranwa Pueblito Encantado Del Colca, beautifully surrounded by nature and lovely, spacious rooms. The remote location in nature is a 10 out of 10. Unfortunately, the service doesn’t live up to the beauty of the location. Check in was fine. I booked a massage for my daughter and I as they had a deal on for 2 50 min massages. My massage finished 15 mins early with the pretense the 50 mins was up but my daughter got the full 50 minutes. When I went to pay they wanted to charge me the full price not the advertised deal price which they claimed didn’t exist. I happened to bring the card from my room with the advertised deal and they adjusted the price. The tv in our room wasn’t working and we called reception they just hung up. My husband flagged down the gentleman who helped us with luggage who was helpful in fixing the problem. We went to the dining room (our only option in a remote location) and when ordering off their menu, they informed us they didn’t have those items. It’s so disappointing that such a beautiful place with a reasonably high price point has not provided the level of experience to match.