مراجعاتStacia Hotel

رد من مكان الإقامة: Dear Ms./ Mrs. Sales,Thank you for taking the time to share your feedback and for giving us a perfect score! We're delighted to know our team made a positive impression with their friendliness and approachability. It’s always our goal to make our guests feel welcome and well cared for.We truly appreciate your kind words and look forward to your next visit.

رد من مكان الإقامة: Dear Ikuko Thompson,Thank you for taking the time to leave us a review. We truly value all guest feedback as it helps us improve our services and facilities. We are happy to hear that you found our employees to be kind and helpful, and we’ll be sure to share your kind words with them.We deeply apologize for the issues you encountered during your stay. Cleanliness is a top priority for us, and we’re very sorry that the towel was not up to our usual standards. We will be addressing this with our housekeeping team to ensure that all linens are thoroughly inspected and cleaned.Regarding the noise from neighboring rooms, we understand how disruptive this can be, and we sincerely apologize for the inconvenience. We will look into ways to minimize noise disturbances, whether through additional soundproofing or by monitoring occupancy patterns to better accommodate our guests’ comfort.Once again, thank you for your constructive feedback. We take your comments seriously and will continue to strive to improve our guest experience. We hope you’ll consider staying with us again in the future, and we would love the opportunity to provide you with a more comfortable and enjoyable stay.Warm regards,Jamica Ann MirambelStacia Hotel

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your thoughts. We’re thrilled you enjoyed the cleanliness, comfortable bedding, and bathroom facilities. It’s our goal to provide a relaxing and enjoyable stay for all our guests.We apologize for the limited breakfast selection and for the welcome drink not being available at check-in. We will definitely review this with our team to ensure a better experience moving forward. Your feedback helps us improve, and we look forward to welcoming you back soon for an even more satisfying stay!