مراجعاتSureStay Plus by Best Western Cebu City

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your thoughts about your recent stay with us. We genuinely appreciate your positive comments about our friendly and welcoming staff, as well as the cleanliness of your room. Your feedback is invaluable in helping us maintain the high standards we strive for.I apologize for the inconvenience you experienced with the internet connection during your stay. Ensuring a seamless online experience is a priority for us, and we will certainly investigate and address any issues to enhance our connectivity.Your observation regarding Room 305's double lock and the main door's auto-lock mechanism is well noted. I apologize for any inconvenience these issues may have caused. Our maintenance team will promptly inspect and rectify the concerns you raised to ensure the security features in our rooms are functioning correctly.We appreciate your attention to detail, highlighting the need for clear communication regarding the proper closing mechanism of the main door. We will review our procedures to ensure that all guests are informed effectively to avoid any confusion.Thank you once again for your constructive feedback. It's guests like you who help us identify areas for improvement. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Sincerely,Vivian "Yhani" CandaResident General Manager