Fuente Oro Business Suites Cebu powered by Cocotel

The facility in the low-price room is NOT LIKE WHAT THE PHOTO SHOWS AT ALL, EVERYTHING IS DOWNGRADED SHABY AND WORN-OUT, THINK OF THE PHOTO WAS TAKEN 20 YEARS OR MORE AGO. THIS WEBSITE HAS TO STOP USING THOSE PHOTOS SHOT MORE THAN 20 YEARS AGO - IT'S CHEATING - BLLODY HELL!!!!!!!!!!!!!!!!! I SHOULD BE REFUNDED BY TRIP.COM HALF OF WHAT I PAID FOR THE MISLEADING PHOTOTS - IT'S FRAUDULENT!!!!!!!!!!!!!! THE LIGHTING IS PARTICULARLY ABYSMAL ONE FREAKING DIM LIGHT ON THE CEILING, IMAGINE YOU ARE IN A WWI TRENCH WITH GAS LAMP BLLODY HELL!!!!!!!!!!!!!!!!! BLLODY HELL!!!!!!!!!!!!!!!!! BLLODY HELL!!!!!!!!!!!!!!!!! I SHOULD BE REFUNDED BY TRIP.COM HALF OF WHAT I PAID FOR THE MISLEADING PHOTOTS - IT'S FRAUDULENT!!!!!!!!!!!!!!

This croud gave rooms to agoda to sell, we bought 2 for 2 nights and received confirmation from agoda. Post validation of our booking by the hotel, the hotel decided that the rate we we're paying was too low and cancelled our booking. We received no notification of this and turned up at the hotel to checkin. We were informed at that time that our booking had been cancelled due to circumstances beyond their control. This was a total lie and we received the email trail, where they admitted to cancelling for the above reason, but also to attempting to transfer us without consent to their words, "any other available property" This would undoubtably be an inferior property and we'd paid for the high standard that theirs is!! Disgusting unprofessional behavior, no regard for clients rights or the fact they breached a valid contract and then tried a foboff to avoid refunding us. Unbelievable, recommend avoid at all costs this property, if you wish to avoid being subjected to this management!!!