هامبتون إن - سيدار رابيدز

Too expensive for the value. The room is small , no mirror to see your outfit to go out so just imagine. The carpet was dirty, the pillow on the couch was nasty , the halls way to elevator dirty too. People at reception stained shirt, unpleasant view the dressed as working in the backyard. Breakfast was nice eggs, bread, sausages, coffee but the sitting place all dirty too. I thought it was a nicer place for the price. Pool not opened the key didn’t work at all and next day closed I didn’t see nobody in at anytime.There many other hotel in the area cheaper and maybe better quality.

Small room, not very clean or well maintained. TV worked briefly before going out. Called the front desk and was told she would try to reset it but it would probably be that way for the night. Don't waste your money! There are lots of other great hotels. We stay down here frequently, usually at a different place but they were sold out.

This is in a questionable area of town. Felt quite dirty overall. Elevators were out, (we were given a third floor room), was informed the cable doesn’t work, so no TV. The clerk was apologetic but couldn’t do anything to help us. Breakfast looked terrible. Price was expensive for what we got. Overall, not a good experience.

No channels worked on the tv, something they should tell people before they book especially since the staff said it’s been out for a while. My phone in my room didn’t work to call out or the front desk.

Worst experience I have ever had with a hotel and Hampton Inn. This place has been allowed to run down. The name Hampton Inn stands for something and should be a guarantee that you are staying at the best, but not here. The cable did not work and therefore no good tv and could not even stream from my iPad. The refrigerator does not work. The floor of the cabinet area where the frig was, had holes in it. The tables from the breakfast were still dirty snd not cleaned up from earlier in the morning. I felt sorry for the young lady working the desk. She did what she could. Who ever oversees this place, should be fired. I noticed the rating for this place was 3 stars, but I disregarded the rating because it was a Hampton Inn. Will not make that mistake again, Should have stayed at the Fairfield Inn and Suites across the street. Please heed this recommendation.

The outside of the hotel had a cut up fallen tree, laying at the side of the parking lot, and a wooden frame sitting by the front door. Lots of paper signs taped to doors, which is very unprofessional. Screens on the window of one of the rooms was hanging. Inside at check in, we were notified that the TV service didn't work correctly so we would need to cast from our phone. The lobby bathroom next to the elevator was not working, as well as the toilet in our room didn't flush properly. To top everything off, a fire alarm went off at 6 a.m. When we asked at the front desk why the alarm went off, the person replied, " I don't know." We said we were unhappy with our stay, and she said she totally understood why, seemingly embarrassed to be there. The attendant said we would need to wait until Monday, mid day to call the general manager... really... Attempted to use the chat feature on the app. The app said there was someone ready to chat, yet, never received a response.