Ljubljana Capsule Hostel

I would love to leave a proper review for this place but given that it was closed when I arrived and nobody bothered to inform me I can't. On arrival I was met by workmen who advised that the hotel was 'closed for refurbishment' and that I should have been told in advance. I wasn't. I managed to book somewhere else and on contacting the owner to request a refund he/she then offered me an alternative despite me already advising that I had booked elsewhere on being told by the workmen that the Capsule Hotel was closed. There has been no sign of my refund. This may well be a decent place when open, I'll never know. Based on a lack of proper communication and my own experience this isn't somewhere I would be recommending.

Incredible customer service, fantastic room The hotel was great! I LOVED my little capsule that could fit 2 people comfortably. There is a tv and headphones to listen to the TV as to not disturb the people in the other capsules. The entire place was super silent so good for light sleepers. Everyone that was there was super respectful of others. I felt so comfortable that I extended my stay for a second night. **BUT** I need to highlight the level of customer service provided. Check in was easy, one you fill out the online form emailed to you they will give you a code that will let you inside of the hotel. This code will also open your capsule and storage locker for your suitcase. Where they go above and beyond is as follows: I left all my money in the safe, and when I say all, I mean ALL. I even had extra cash for any possible emergencies. I only noticed when I was about to cross the Croatian border at Dobova. I messaged them and they actually had been trying to call me, it didn’t go through because I shut my American number off as to not incur any international fees. I got on the next train back to Ljubljana and the property manager met me there personally to give me my things. To my absolute delight, my things were completely undisturbed. They asked me what my plan was, and I told them I was going to try and get back on the train to Zagreb. They then offered me to stay another night in one of their biggest and best rooms at an incredible discount to what I paid for my regular room! They they were super accommodating

Everything was great maybe step by step entrance instructions will be great One self service machine will be apreciate

I wasn't sure what to expect going to Ljubljana, but wanted to stay a few days. I saw the capsul hostel and booked 3 nights. It was close to the train and bus station. Has a little store just next to the garage. When you arrive, you use the provided code to open the door. There are doors marked 0 to 3. Each door leads to the different numbered capsules so you just find the right door and once inside you have clearly marked capsules and lockers. All the capsule rooms are connected as the bathroom with showers are together. The same code opens your locker and capsule. Inside the capsule i had was a tv, headphones, three light switches, power outlet. The bed was made up and you have towels and a towel you can use to stand on exiting the shower. It was clean and i really appreciated the staff. I highly recommend a stay.

The air conditioning doesn't work in the capsules only in the common ateas. Many people were sleeping with their doors open at night to cool down. Also the shower water temperature was lukewarm not hot.

My only recommendation is: don’t stay here! The rooms have no AC and since it’s a capsule it’s completely inhumane to stay in a capsule without AC or windows. We were several people that slept with the doors open to get some air from the common area.. we had to go out several times in the night to breath. The support/service was terrible. The only good thing is that everything was very clean!