مراجعاتMövenpick Hotel Jakarta City Centre

رد من مكان الإقامة: Dear Mr. Pierrick,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Ms. Henny,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Mam.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Ms. Latifah,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Mam.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Mr. Zhuisi,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear LilyHN,Thank you for sharing your recent stay experience with us. We are very delighted to hear that you had a great experience while staying with us!Although our surrounding areas might not according to your preferences, the hotel facilities and staff services certainly up to your standards. And even though Menteng area is not near to our hotel, the distance can be reached by 15 - 30 minutes with taxi.Once again, we thank you for your generous rating and we look forward to welcome you back soon!Warm regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Ms. Lai,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Mam.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued Guest,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued User,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued Guest,Thank you for your time to share your recent stay with us. We are delighted to hear that it was a very good experience for you, Sir.Indeed, our hotel location is very strategic and convenient especially for those who seek culinary experience. Our hotel also have had full renovation so it is actually a brand new hotel, Sir. We truly hope that you will continue to visit us again in the future.Once again, thank you for your generous feedback and we look forward to welcome you again soon.Warm regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued Guest,First of all, we would like to thank you for sharing your most recent stay feedback with us. We truly regret to hear that your stay experience did not meet your expectation, Sir. We fully acknowledge that your stay experience was not according to the level of service that you are expecting from us. We sincerely apologize for the inconvenience that you had, Sir. It is truly unfortunate that we could not recover the fall out experience that you had. Please rest assured that we take your feedback seriously as we are taking action internally to ensure that this issue will never reoccur again.Once again sir, on behalf of the management we deeply apologize for the fall out and hopefully you will give us another opportunity to regain back your trust for Movenpick Hotel Jakarta City Centre. Warm regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Mr. Yangquanhong,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued Guest,Thank you for your time to reward us an excellent rating. We are very delighted to receive your high appreciation for our hotel, Sir.The entire team is looking forward to welcome you again in the future!Best regards,Rhenny Hariaty(Front Office Manager)

رد من مكان الإقامة: Dear Valued Guest,Thank you for your time to share your recent stay with us through this media. We regret to hear that your recent stay was not up to your expectation. In regards of your feedback, we would like to clarify several matters to you, Sir. The hotel was under the renovation since 2020 and finished on 2024. On June 1st 2024, we had our soft opening with few hotel facilities are not fully opened.In regards of the bad odor at the hotel, our Engineering team is following this matter closely to ensure the issue will be solved. While for the bathroom linen such as towels, our Housekeeping team always replace the dirty towels and linens with the new ones. May we know if you have reported this matter previously to our team ?Lastly, our location is actually located in a local culinary area in Jakarta. The hotel is also very close with many tourist destination places such as Cathedral church, Istiqlal mosque, Lapangan Banteng and National Monument (Monas). Should you feel much convenient staying near shopping centers and offices, we would suggest you to visit our sister properties such as Pullman Thamrin Jakarta. Once again, we thanked you for your review, Sir.Best regards,Rhenny Hariaty(Front Office Manager)