Four Points by Sheraton Jakarta Thamrin

During my recent trip to Jakarta, I had the opportunity to stay at Four Points by Sheraton Jakarta, Thamrin, and my experience was thoroughly satisfying. This hotel offers a great balance between comfort, convenience, and affordability, making it an excellent choice for both business and leisure travelers. Check-In and Reception: The check-in process was seamless and efficient. Upon arrival, I was warmly welcomed by the front desk staff, who handled everything swiftly while providing all necessary information about the hotel's amenities. Their friendliness and professionalism instantly made me feel at home. Room Quality: I stayed in a well-appointed guest room that was both modern and functional. The room was clean, bright, and thoughtfully designed with practical touches like a comfortable work desk, fast Wi-Fi, and an excellent mattress that provided restful sleep. Although not large, the space was cleverly utilized, and the city views added a nice urban charm. Amenities like complimentary bottled water, a coffee maker, and a spacious bathroom with quality toiletries were appreciated. Facilities: While the property is more business-focused and compact compared to larger luxury hotels, it still offers everything essential for a pleasant stay. The fitness center was small but well-equipped with modern machines, ideal for a quick workout. There is also a stylish restaurant and a cozy bar area perfect for unwinding after a day in the city. Dining: Breakfast at the hotel’s restaurant was impressive, featuring a good spread of both Indonesian and Western options. Everything was fresh and replenished frequently. I also appreciated the made-to-order egg station and the availability of local dishes, which gave the breakfast an authentic touch. In-room dining was quick and the food quality was above expectations. Staff Service: The service throughout my stay was excellent. The staff were genuinely courteous, helpful, and attentive without being intrusive. Whether at the front desk, housekeeping, or restaurant, every interaction was met with warm smiles and efficient service, enhancing the overall guest experience. Location: The location of Four Points Jakarta is one of its strongest points. Situated right in Thamrin, the hotel offers easy access to major malls like Grand Indonesia and Plaza Indonesia, as well as numerous office buildings. Public transportation options are also nearby, making it extremely convenient to navigate the city. Overall Impression: Four Points by Sheraton Jakarta, Thamrin delivers fantastic value with its strategic location, comfortable rooms, excellent service, and reliable amenities. It’s ideal for business travelers needing proximity to Jakarta’s CBD, as well as tourists looking for a well-connected base in the city. I would definitely recommend this hotel to anyone seeking a straightforward yet highly satisfying stay in Jakarta. ⭐️⭐️⭐️⭐️⭐️ (5/5)

綺麗なホテルでした。車が入る場所が一方通行で、送迎車が待機できないのが少し不便でした。

Service staff were prompt  The intern was very courteous, apologies forgot her name - at The Eatery when i had breakfast both days

The service was fantastic, and people were so polite. This is the service all hotels should strive for.

房間有點小, 連可工作的地方也沒有 電視遙控沒電, 開了關不了 廁紙沒有更換, 沒有替換要call house keeping 才送來

كانت خدمات الفندق ممتازة. استمتعنا بمرافق اللياقة البدنية وعروض العشاء، وكلاهما كانا عاليي الجودة. كان الموظفون ودودين للغاية - ابتساماتهم كانت مشرقة، وكان واضحًا أنهم مدربون تدريبًا جيدًا وملتزمون بتقديم تجربة إيجابية للضيوف. مع ذلك، لم أكن راضيًا تمامًا عن الغرفة. كان بها عمود كبير في المنتصف، مما كان غير مريح وأثر على التصميم العام. بالإضافة إلى ذلك، كانت الغرفة صاخبة للغاية طوال النهار والليل بسبب حركة المرور الكثيفة خارج النوافذ. ومما زاد الطين بلة، أن جزءًا من الفندق كان يخضع للتجديد أثناء إقامتي، وكان ضجيج المطارق الكهربائية المستمر مزعجًا ويصعب عليّ الاسترخاء. على الرغم من هذه المشكلات، فقد أعجبت كثيرًا باحترافية الموظفين ولطفهم لدرجة أنني أقنعت اثنين من زملائي بالانتقال إلى فندقكم لقضاء إقامتهم. لقد أحدث الفريق المدرب جيدًا فرقًا حقيقيًا وترك انطباعًا إيجابيًا دائمًا.