The Cove Lakeside Resort

完美的記憶

整個酒店都不錯

I rated this 2 out of 4 given the Resort advertised that it is air conditioned. My wife and I stayed in a suite on the fourth floor. Although we had the AC on as high as possible it did not cool the room at all. The outside temperature was in the mid 30 Celsius consequently our room was very warm and we could not sleep for the three nights we stayed. The staff at the front desk were very sympathetic however offered no solution other than providing a fan to take to our room. We asked to speak to the manager to lodge a complaint however he or she was not available. I would never stay here again during the warm summer months.