SwissEver Hotel Zug

房間有味道，比較吵

床有點硬，其他都挺好的。

This hotel could be amazing if it wanted to, but it is so disappointing. It looks beautiful and the concept is nice, but it falls short in so many things. The front desk staff was nice enough, but the dining and breakfast staff were so unkind and unwelcoming. The breakfast place is in a weird basement room and wasn’t that great. The dinner was in the main floor restaurant and was okay. We had a time window for breakfast but if food ran out in that window , it was not replenished. The woman at breakfast was very rude. The entire hotel is hot, there is no air conditioning and you get one fan per room and if you are here in the summer it is unbearable. The moisture never leaves the bathroom. The family rooms could be so lovely and they are a place that I would want to stay from seeing them, but the heat is to much. The double rooms are small and cramped and hot. We had one double and one family room. The second bed in the family room is a small futon line couch and with how hot it is, it is not big enough for two. Many rooms face the loud highway and you cannot open the windows and sleep because of he noise.