إم جي ٕيلهوتلز آند ريزيدنسيز - ريزيدانس لو كريستال دو جيد

We absolutely love our stay here (2nd time). Each self-catering apartment is exceptionally well equipped with everything you could possibly need, making it feel like a true home away from home. The location is perfect — just a few minutes’ walk from the heart of Chamonix and literally steps from the Aiguille du Midi cable car. There’s also a small Carrefour supermarket conveniently located right across the road. The spa facilities are amazing, and the pool is a wonderful bonus after a day out exploring. Everything is spotlessly clean, beds very comfy and the views are absolutely breathtaking — you could easily spend hours just soaking them in. A special mention must go to the fantastic staff, especially Arnaud. He is by far the most polite, friendly, and helpful manager we’ve ever come across. Arnaud, thank you again for your patience with my terrible parking – you were incredibly understanding! We travelled with a 4yrs old who’s not a very good walker and the team sourced us a buggy and it was already waiting for us in our apartment on arrival! No need to ask twice.. Fantastic :-) For families considering visiting, there is plenty to do with the little ones in the area and this is a great base for exploring. The only minor suggestion would be to improve the TV channel selection for English-speaking visitors, but honestly, that’s hardly worth mentioning when you have the stunning scenery right outside your window. We already can’t wait to return — this place truly feels like home for us, only better :-) Highly recommend!

Fantastic 5 nights stay in the 2 bedroom chalet You will find everything you need in it and around it

We were greeted warmly by Arnoud when we arrived and shown to our apartment B03 which was very pretty, cosy and lovely and clean. We really loved the location of the Le Cristal de Jade as it's not in the centre of Chamonix so quieter, the pool area was gorgeous and the gym was great, and we initially loved the apartment.  However, the apartments are clearly NOT soundproofed. We were kept awake every single night that we were in B03 which was 5 awful nights. We raised the issue multiple times with Reception (Arnoud, Joanna, Fanny Sherpa and also the Director) asking if we could please move rooms. They said nothing was available and that they would talk to the people in the apartments above us. If they did talk to them it changed absolutely nothing. On Thursday I lost a day of our holiday as I didn't go out all day as I was utterly exhausted. I'd had about 2 hours sleep during the previous night. People were banging doors and making loads of noise all night long and it was almost impossible to catch up on sleep during the day (when I'd hoped everyone would be out) as it was still really noisy. I was so distressed and so tired by then I ended up in Reception in floods of tears telling them how awful it'd been and that I couldn't even catch up on sleep during the day as it was still so noisy. I had a real meltdown as the whole thing felt unbearable and a real waste of £2000 for the week's accommodation. I was told the manager would deal with it when she came in at 2pm. We were finally moved that evening to the 2nd floor. Grateful as I was to be leaving B03 the 2nd floor apartment was still really noisy but not as bad during the night. We had 2 nights there of a 7 night stay and I got some sleep but it was still broken sleep by people coming and going all night. The manager even acknowledged during a conversation with my husband that the apartments are known to have an issue with noise! If they know that then they should do something about it. The floors are clearly incredibly thin. Also they have tiled floors in all the apartment kitchens and sitting rooms. This means every single time you move a dining chair or the coffee table it scrapes really noisily across the floor and you can hear this from all the other apartments, especially from above. A simple solution would be to put sticky soft furniture pads on the feet of the chairs and tables so that the abrasion between the two surfaces was at least minimised. We were regularly woken up by people arriving at the hotel all night long - and I mean all night long from midnight until 6am. You can hear the constant footfall back and forth from above because of the thin floors. The apartment entrance doors and patio doors are heavy and either slam shut or roll shut very loudly. We both had broken sleep every night (Wednesday night I was woken up over 8 times - I lost count after that) and my husband was waking up too, and he's deaf in one ear so that shows how noisy it was. We were opposite the