Royal Champagne Hotel & Spa

The hotel is obviously one of the best in the world, its superb service and spectacular views makes it a must for travelers with very high standards. We will return but for a much longer period. As a side note, we travelled on and stayed at the Mandarin on lake Lucerne, no way as good.

Beautiful resort we were grateful to call "home base" for three nights in Champagne. Features every amenity you might want, very tastefully designed, and well executed by a highly profession staff that defied the stereotype of "snooty French people" (with the possible exception of one woman working the spa desk on our last night). The bar menu and included breakfast overshadowed the core dinner offering from Le Bellevue (we did not try the Michelin-starred restaurant), but in any case, the views from the terrace overlooking gorgeous vineyards were incredible. The infinity pool is similarly spectacular, but arguably outdone by the indoor pool and jacuzzi. Only criticism would be lack of any actual servers from whom to order drinks, though we didn't see many guests spending time at the pool on our one (hot) afternoon there... as guests presumably prefer to spend their days tasting Champagne! Lobby and lower level are stylish, yet comfortable and inviting areas, and we loved stopping by the glass Champagne cellar downstairs to play backgammon on their wonderful board table. Our suite was also very well equipped and service was generally outstanding. Certainly hope to return!

Hôtel non loin de Paris, idéalement situé en surplomb des vignes de cette belle région de la champagne. Qualité de l'accueil personnalisé de haut niveau, respect des demandes clients et bien au delà. Sur classement surprise en suite d'exception et petites attentions tout au long du séjour. Une décoration soignée en chambre et sur l'ensemble des espaces. Propreté parfaite, descente de lit matelassée qui apporte une touche de confort incomparable à une literie de haut standing. Espace SPA très haute qualité. Nous y reviendrons avec grand plaisir.

Lieu magique et spa intérieur grandiose. Suites très agréables . Spa lumineux Et Piscine intérieure immense avec en sus une piscine extérieure l’été . Ambiance Champagne & Vue exceptionnelle sur les Vignobles . Accueil luxueux et Déco impressionnante

This is the worst 5 star hotel I’ve ever stayed at. It was hot in the evenings when I was there in June. I complained 3x about the lack of AC. It was the first thing I asked about when I was escorted to my room. I believe they lied to me and gaslighted me. Others in my group had AC. It took a lot of complaining to even get a fan. And the restaurant, Michelin rated (?) was really subpar. The food looked pretty but tasted like nothing. And there was ridiculous foam. I didn’t go to the spa, so can’t comment. All in all, I just wanted to run away.

One of the best hotel experiences you could ask for. Beautiful facility, beautiful views, great room, great service and extremely helpful and friendly staff. Its a 10/10. Easy access to Epernay and Reims. I wish we could have stayed longer.