Staindrop Lodge Hotel

Firstly. Very friendly staff and extremely quiet for a nights sleep. Hotel is run down , no restaurant, rooms not cleaned daily. I believe I was the only guest. Says it all really. It looks as if this property is being renovated on a very small budget.

Interesting stay The hotel had apparently changed hands since I booked it. The current owners had only opened 2 weeks before our stay and what they could offer was limited. The rooms are spacious and comfortable and there was plenty of hot water. The bar was open and they plan to open the restaurant soon. We ate at a local pub which was only a short walk from the hotel. The staff were very friendly and helpful.Given I had booked the hotel around 4 months ago as it was convenient for a sporting event we were taking part in over Easter weekend, we were relieved that it was open.

Staff are always friendly & helpful

Nestled in the heart of the city, this luxurious establishment combines elegance with unparalleled hospitality, creating an unforgettable experience for every guest. The lobby welcomes you with high ceilings and stunning decor, featuring a mix of modern art and classic architecture. My room Spacious, impeccably clean, and equipped with every amenity one could wish for. The level of service was exceptional; I felt like a VIP throughout my stay. The front desk was attentive and helpful, and the housekeeping staff went above and beyond to ensure my room was perfect every day.

Stayed two nights. Bed was uncomfortable, there were also hairs on the bed that were questionable. Squashed flies on the wall also. The corridor is dirty. Carpets are mucky and other guests chuck their dirty plates and glasses outside their rooms. You can literally hear other guests all night long. We couldn’t sleep due to the noise. We ate in the restaurant on Valentines night, a group of 13. There were two other couples in here. During the 1.5hrs it took to bring the food out, both couples had walked out and returned their food due to it being cold. After 1.5hrs, they brought out 11 meals, so two of us had to wait another 30min. When they finally brought all meals out, the food was fine. The young girl behind the bar was lovely; we felt sorry for her due to the amount of complaints she was getting, ranging from the food being rubbish to the fact it was freezing as the heating was also broke. Wouldn’t stay again.

The food was diabolical,inedible evening meal sent it back and went hungry,breakfast no better it was cold and my fried eggs were raw! Room was nice and clean,staff very unhelpful