Holiday Inn Express Charleston US Hwy 17 & I-526

• Our reservation was for a Standard Room – 1 king bed. We paid in advance to secure the room at a significantly higher price ($614.12) as it was Memorial Day weekend. What we got was a handicap accessible room and were told that you were fully booked and we could not change rooms. Our confirmation indicated a standard room. • As we had check in late on May 23, we had to use the room as it was prepared. There were a number of items that were totally unsatisfactory in the room. * one of the two bathroom mirror light was burned out * There was no shower curtain * The window shade was broken and unusable * The closet could not be used for standard length clothing No adjustment or compensation was offered after repeated requests through our travel agent.

My husband and I were so pleased with our stay. Front desk staff was excellent in takiing care of our needs; the hotel is clean, inviting and welcoming. The bed and pillows were some comfortable. We enjoyed every moment of our stay.(Don't judge the bed; I made the wrinkles. The bed was so comfy!

Staff was very friendly and the breakfast offered numerous options.

Nice place to stay You can tell this is an old hotel that has been remodeled. The AC controls are on the unit attached to the window. There was hair in my shower, but overall was a nice place to stay. Staff was nice and breakfast was good.

friendly staff

Very clean rooms and soft bed.