Charleville Motel

Comfortable and reliable

Stayed three nights at this place. Best place to stay in Charleville. Professionally cleaned room with required facilities provided including Microwave, which is important to me for warming up my vegetarian food. Quite location and Value for money charged. New management may consider keeping plates which is shortfall for me. Manju 13/01/2025

Very friendly and helpful person. Very comfortable bed & pillows Very clean and welcoming Washing machine for your convenience & powder & clothsline

the restaurant was closed; the phone in the room didn't work and no apologies were offered; no filter on the water so we had to boil it before drinking; staff were unfriendly and were downright hostile when i suggested a 10am checkout instead of 9.30am. One good thing was free broadband but password offered grudgingly and i was told "if you can't figure it out don't ask us"; ants in the room

We travelled approx 9 hours on the road and just wanted a comfy clean place to stay. Instead we got the Charleville Motel. The staff were friendly however the only thing I could recommend was the family sized pizza from Menzies Restaurant. The room was: - so dirty there were dust bunnies and hair around the edges of the room - the carpet was badly soiled - room in general disrepair including old noisy fridge, aircon and botched repair attempts evident throughout - there was a thick layer of scum and hair in the bathroom and again dodgy repairs - the room housed a multitude of mosquitos (!!!) - there was not even soap provided in the bathroom - the glasses in the room were dirty - the wireless internet was so slow you may as well have not bothered And the icing on the cake was the fact that the bed linen was dirty - rumpled, stained and hair on the sheets and pillows - as if USED and then the bed just remade!!! We spent the night huddled on top of the (also dirty) bed covers. When we finally decided it was no use trying to sleep anymore we got up - however the power had gone out and we were left fumbling with a torch and unable to have a shower as the water system was hooked up to the power. This was a horrible experience which left us ruined for our journey the next day. We chose this motel via the Jasons Accommodation Guide (pictures and description) and rating of 3.5 stars. NEVER AGAIN - we have since been doing our own extensive research on the internet before we book and show-up road-weary and just needing somewhere decent to stay.

The rooms and facilities are good. However I didn’t feel like a guest. I felt like an inconvenience. I was asked to accommodate around their schedule every day. Yet they were not willing to work around any request I made. Due to poor communication and miss understandings there was issues accessing their breakfast services. I felt in the way not a valued paying guest.