Hilton Charlotte Airport

Great hotel

Nice and clean, close to airport with free airport shuttles. Enjoyed indoor pool with kids. Life with good views, but sometimes not working, extra big room with sitting area and modern bathroom. Probably one of the best hotels in Charlotte.

I like safety car park, and I get bedroom/living room are separated., rooms are clean, Staff and Night bartender very friendly foods is good. But breakfast price is not including coffee!! I not mind to pay $4 for a cup of coffee. But most hotels are breakfast price have coffee included (plus breakfast not a buffet.)

Very nice location. had wonderful second time experience with hotel ambience, good food and friendly staff !

When I got here, there was no room for you guys. Is Megan on my name situation I was left in a bad situation.

Hotel staff is rude and not willing to assist. As a Hilton Diamond member I was treated a an absolute nobody. Staff was chomping their gum or too busy on the phone to assist. With no one in line and two front desk clerks I had to wait over ten minutes to check in. Asked basic questions as where to park due to multiple gates and no signage providing any directions. Was simply told to “park anywhere”. Executive lounge was supposed to have beer and wine available but was not. Restaurant did not have entree’s available and the menu was extremely lacking. Checked out early as not worth the cost and was charged $40 for early checkout. Had to contact Hilton Honors to have the early checkout fee refunded. Will never stay at this location again.