Krizza Mae Reiszl Ruiz
20 مايو 2025
I arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk.
A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.
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