Home2 Suites by Hilton Charlottesville Downtown

總體上不錯，和國內五星級有一點點差距

非常滿意 服務好乾凈

I booked ahead prior to arriving at Charlottesville, not knowing how much availability there was and for ease of checking in. I chose this place because we wanted to explore the historic downtown nearby. We arrived on Tuesday, May 27, 2025. The hotel desk guy was not very friendly, and did not offer (or even ask) about my Hilton rewards, I don't think I received them. Then I found out that they charge $13 for parking in an unsecure open lot. This was not disclosed when the room was reserved. The room was on the 3rd floor and very large but very linear with kitchen, couch and bedroom all in a straight line. We didn't ask for a suite, I assume all rooms are like this, It was very expensive with high taxes added on. We noticed that the kitchen included dishes but they were all left inside the dishwasher and unwashed. Our room view was of private townhomes. When trying to get information, the same desk clerk guy was always outside vaping leaving no one at the desk. Breakfast was not very good at all and the coffee was undrinkable. When leaving, I asked the same vaping guy for a receipt for the charges. He said he didn't have access to it. I think that is a lot of BS. How would he not know what to charge and add on parking cost and incidental hold? It seems this place is a sort of shyster and poorly run place. I never did get a room receipt even via email. I don't recommend staying here.

Good hotel for a reasonable price. Large room, big comfy bed, nice towels and toiletries. Needed a kettle for making drinks. Breakfast was ok...lovely waffle maker! Selection of fruit juices decreased from 3 to 1 ...not great. Crockery needed topping up more efficiently as did some of the food selection...if you came down later during service the selection was depleted. I disliked paper cups for drinks...not very environmentally friendly. Great that hot drinks were available in the dining area 24hrs a day. Recycling wasn't evident in the dining area. Staff were pleasant.

We had a lovely stay except for the random fire alarm that went off at 4am! Very clean, friendly and helpful staff.

Great property for family! We had seamless check in… the rooms are big and have everything you need. The kids loved the heated pool and breakfast! Definitely will choose Home2 suites again in the future when we travel